Quick Overview
Paradiso Learning integrated an AI-powered chatbot into its LMS to automate responses, provide real-time coaching support, streamline scheduling, and handle 80% of routine inquiries, improving learner engagement and reducing staff workload.
Paradiso Learning
Company Size
Not publicly disclosed
Revenue Range
Not publicly disclosed
Primary Challenge
Managing high volume of learner support queries and providing timely assistance
Key Metrics
\- Handled 80% of routine inquiries\- Reduced staff workload\- Improved response times\- Enhanced learner engagement\- 24/7 support availability\- Record-high learner satisfaction
The Problem
Manual learner support was time-consuming, leading to delays and learner frustration.
The Solution
Implemented AI chatbot integrated with Paradiso LMS to provide instant support, personalized coaching, and automated scheduling.
Results
\- Increased efficiency and learner satisfaction\- Reduced support costs\- Enabled continuous learning support
“Paradiso LMS’s AI chatbot transformed how we support learners, providing instant help and freeing our team to focus on complex tasks.”
Details
Industry
Coaching
Departments
Customer Support & Service
Use Cases
Live Chat Support
Task Assignment
Knowledge Base Creation
Tags
NLP
Time-Saving
Scalability
Client Satisfaction
Therapists & Coaches
AI Tools Used
No items found.
Sources
https://www.paradisosolutions.com/blog/lms-ai-chatbot/https://www.paradisosolutions.com/hub/top-ai-learning-platforms/https://www.elearningtrendz.com/blog/best-ai-driven-lms-vendor/
More Case Studies
See All
How Fuelfinance Automates Real-Time Forecasting and Financial Reporting for Startups and SMBs
Technology & SaaS
How Google Uses AI to Optimize Regression Testing and Improve Bug Detection
Technology & SaaS
How Six Flags Enhanced Guest Experience and Operations with Google Cloud Vertex AI-Powered Digital Concierge
Hospitality & Tourism
How HubSpot Uses AI-Powered Blog Ideas Generator to Accelerate Content Ideation and Increase Blog Traffic
Technology & SaaS
How JPMorgan Chase Leverages AI Across Banking Operations to Boost Sales, Manage Risks, and Enhance Client Experiences
Finance & Banking
How Exadel Developed a GenAI Solution to Automate Data Conversion and Categorization for a Consulting Firm
Technology & SaaS