JPMorgan Chase integrates AI extensively across legal analysis (COiN platform), credit risk assessment, fraud detection, trading optimization, and wealth management personalization. AI tools improve operational efficiency, reduce default rates, and deliver tailored client services, positioning JPMorgan as an industry AI leader.
Manual processes and traditional models limited scalability, speed, and accuracy in risk and client management.
Developed AI platforms including COiN for legal document review, IndexGPT for personalized investment strategies, and AI fraud detection systems; deployed generative AI in call centers; built internal AI workforce of 2,000+ experts.