Six Flags partnered with Google Cloud to deploy a Vertex AI-driven digital concierge integrated into its mobile app and websites, offering personalized ride wait times, food ordering, merchandise purchases, and automated parking entry, significantly improving guest convenience and operational efficiency.
Manual guest services and information dissemination led to long wait times, inefficient parking, and limited personalization.
Developed AI-powered virtual assistant using Google Cloud’s Vertex AI Conversation to provide real-time personalized recommendations, automate parking entry, and streamline ordering processes.