How Outbound AI and ORCA HR Solutions Enhanced Remote Team Communication for a Healthcare Back-Office Firm

By: GoBeyond Team
July 3, 2025
3 min read
Remote team video call showing engaged participants and communication workshops

Quick Overview

Outbound AI, a healthcare back-office firm, partnered with ORCA HR Solutions to improve remote team messaging and cohesion. ORCA facilitated all-hands meetings, workshops, and personalized communication preference assessments to foster stronger connections and more humanized, targeted messaging across a dispersed workforce. This approach improved team cohesion, employee engagement, and communication effectiveness.

Outbound AI (Healthcare Back-Office Firm)
Outbound AI (Healthcare Back-Office Firm)
Company Size
Not publicly disclosed
Revenue Range
Not publicly disclosed
Primary Challenge
Enhancing communication and connection in a remote, dispersed workforce
Key Metrics
\- Improved team cohesion\- More personal connections\- Targeted communication strategies

The Problem

Remote work caused communication gaps, lack of personal connection, and ineffective messaging

The Solution

Customized communication workshops, all-hands facilitation, and personalized communication assessments by ORCA HR Solutions

Results

\- Stronger team cohesion\- Enhanced employee engagement\- More effective and humanized messaging

“Our partnership with ORCA transformed how we connect and communicate remotely, making our messaging more personal and impactful.”

Outbound AI Leadership

Details

Industry
Healthcare & Medical
Departments
Internal Communication & Collaboration
Use Cases
Team Messaging
Tags
GenAI
NLP
Scalability
AI Tools Used
No items found.
Sources
https://www.linkedin.com/pulse/case-study-enhancing-remote-team-communication-outbound-0zjcehttps://orcahrsolutions.com/resources/https://www.instagram.com/orcahrsolutions/p/C-VoSW8vcvJ/https://www.linkedin.com/posts/orca-hr-solutions-llc_orcahrsolutions-leadershipdevelopment-activity-7295605370020872193-X-eF

More Case Studies

See All
How Zendesk Uses AI to Automate Sentiment Scoring and Trend Detection from Customer Feedback
Technology & SaaS
How James Hardie Leverages Sprout Social’s AI Tools to Enhance Social Media Strategy and Consumer Engagement
Manufacturing
How Salesforce Uses Process Street to Standardize and Automate Global Client Onboarding
Technology & SaaS
How CLA Streamlined Processing of 15,000 Monthly Invoices Using AI Automation
Manufacturing
How TTMS Uses AI-Powered E-Learning to Accelerate Helpdesk Training and Onboarding
Technology & SaaS
How SEB Wealth Management Uses Google Cloud AI to Enhance Client Interactions and Efficiency
Finance & Banking

🤖 Chat with AI

Type...