Quick Overview
L'Oréal implemented the Mya AI chatbot to engage candidates with targeted questions based on analysis of successful employee profiles. The chatbot evaluates candidate responses on content and language, automating screening while maintaining a positive candidate experience.
L'Oréal
Company Size
~85,000 employees
Revenue Range
$40B+ annual revenue
Primary Challenge
Streamlining recruitment processes and improving candidate experience at scale
Key Metrics
\- 92% candidate satisfaction rate\- Streamlined screening for large candidate pools\- Improved candidate engagement
The Problem
Manual screening was time-consuming and inconsistent, risking candidate drop-off and inefficiency.
The Solution
Deployed Mya AI chatbot to automate candidate engagement, screening, and communication using NLP and AI-driven assessment.
Results
\- Enhanced recruitment efficiency\- High candidate satisfaction including rejected candidates\- Reduced time-to-hire
Details
Industry
Retail & E-commerce
Departments
Human Resources & People Ops
Operations & Workflow Automation
Use Cases
Recruiting & Hiring
Workflow Automation
Tags
NLP
Time-Saving
HR & People Ops
Improved Accuracy
Client Satisfaction
AI Tools Used
No items found.
Sources
https://hirevire.com/blog/how-ai-is-changing-recruitmenthttps://digitizingpolaris.com/unlocking-talent-lore%CC%81al-and-unilever-s-use-of-ai-in-recruitment-6b6cfea062f3
More Case Studies
See All
How Buildots Uses AI and 360-Degree Cameras to Monitor Construction Progress and Ensure Compliance
Construction
How Scotiabank Leverages Google Cloud AI to Deliver Predictive Banking and Award-Winning Chatbot Experiences
Finance & Banking
How Otto Achieved 90% Accuracy in Predicting Consumer Purchases with AI
Retail & E-commerce
How Synthesia Enables Organizations to Create AI-Generated Video Content Faster and More Cost-Effectively
Marketing & Advertising
How Rogers Communications Improved Sales Forecasting and CRM Data Quality with SalesChoice Insight Engine
Professional Services & Consulting
How Philippine Manufacturing Company Transformed Contract Management with Lexagle’s AI-Powered Platform
Manufacturing