How eye-oo Boosted Sales by 25% and Increased Conversion 5x with Tidio and Lyro AI

By: GoBeyond Team

July 3, 2025

3 min read

AI case study for eye-oo – 25% sales increase with Tidio AI

Quick Overview

eye-oo implemented Tidio’s AI solution including the Lyro AI agent for first-line support, product recommendations, order status updates, FAQs, cart abandonment recovery, and lead generation, significantly improving sales and customer experience.

eye-oo

Company Size

Not publicly disclosed

Revenue Range

Not publicly disclosed

Primary Challenge

Increasing sales and improving customer support efficiency

Key Metrics

\- 25% sales increase\- 5x conversion boost\- 86% reduction in customer wait times\- 1,300+ leads acquired

The Problem

Manual customer support and lead management limited sales growth and increased response times.

The Solution

Deployed Tidio AI chatbots and Lyro AI agents to automate customer interactions, provide personalized recommendations, and recover abandoned carts.

Results

\- Increased sales by 25%\- Fivefold increase in conversion rates\- Dramatically reduced wait times\- Enhanced lead generation and customer engagement