How DoNotPay Automated Legal Services to Appeal Over $4 Million in Fines

By: GoBeyond Team
July 3, 2025
3 min read
AI case study for DoNotPay – automated legal services appeal $4M fines

Quick Overview

DoNotPay uses chatbots and natural language processing to automate legal tasks such as disputing parking tickets, filing small claims, and generating legal documents, making legal services affordable and accessible.

DoNotPay
DoNotPay
Company Size
~50 employees (estimated)
Revenue Range
Not publicly disclosed (startup)
Primary Challenge
Lack of affordable, accessible legal assistance for routine legal disputes
Key Metrics
\- Successfully appealed over $4 million in fines\- Automated thousands of legal tasks\- Increased accessibility of legal services

The Problem

Consumers faced costly and complex processes for minor legal disputes and document generation.

The Solution

Deployed AI chatbots and NLP to automate legal processes, enabling users to contest fines and generate legal documents without lawyers.

Results

\- Millions of dollars in fines successfully appealed\- Reduced legal costs for consumers\- Increased user empowerment and access to justice

“DoNotPay has made legal help affordable and accessible for millions.”

Joshua Browder, Founder & CEO

Details

Industry
Legal
Departments
Legal & Compliance
Use Cases
Policy Management
Tags
Machine Learning
AI Tools Used
No items found.
Sources
https://redresscompliance.com/top-15-real-life-use-cases-for-ai-in-the-legal-industry/

More Case Studies

See All
How Lindy.ai Automates Customer Feedback Analysis to Improve CX Across Multiple Industries
Technology & SaaS
How Affectiva Uses AI-Driven Emotion Recognition to Enhance Mental Health Diagnostics and Therapy Personalization
Mental Health
How NASA’s Jet Propulsion Laboratory Uses Trello with Butler AI to Predict Project Roadblocks and Automate Workflow for Complex Missions
Technology & SaaS
How a Large Financial Institution Accelerated Data Retrieval and Decision-Making with Zappr.AI
Finance & Banking
How Metinvest Uses Machine Learning with DevRain to Enhance Multilingual Document Search and Management on Microsoft SharePoint
Construction
How Rogers Communications Improved Sales Forecasting and CRM Data Quality with SalesChoice Insight Engine
Professional Services & Consulting

🤖 Chat with AI

Type...