Quick Overview
Cvent deployed AI-powered matchmaking and dynamic agenda building for conferences, using machine learning to connect attendees, exhibitors, and sponsors based on profiles and interests. A 24/7 AI virtual assistant provides real-time attendee support. These features boosted networking quality, reduced organizer workload, and provided detailed post-event analytics for future planning.
Cvent
Company Size
Large multinational
Revenue Range
Not publicly disclosed
Primary Challenge
Improving networking quality and reducing event organizer workload
Key Metrics
\- Improved networking quality\- Reduced organizer workload\- Enhanced post-event insights
The Problem
Manual networking and agenda planning were inefficient and time-consuming
The Solution
AI matchmaking, dynamic agenda builder, and 24/7 virtual assistant chatbot
Results
\- Better networking and attendee satisfaction\- Streamlined event management\- Data-driven future event planning
Details
Industry
Hospitality & Tourism
Departments
Project & Task Management
Use Cases
Meeting Management
Tags
Predictive Modeling
GenAI
NLP
Scalability
Team Efficiency
Time-Saving
AI Tools Used
No items found.
Sources
https://digitaldefynd.com/IQ/ai-in-event-management/
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