Quick Overview
SAP Concur integrated AI-powered receipt scanning, machine learning, and real-time expense tracking to automate receipt processing, fraud detection, compliance monitoring, and predictive analytics for spending behavior. This reduced manual expense processing by 80%, cut compliance violations and fraud, accelerated reimbursements, and improved budget forecasting and cost control.
SAP Concur
Company Size
Large multinational
Revenue Range
Not publicly disclosed
Primary Challenge
Manual expense processing inefficiencies, compliance risks, and slow reimbursements
Key Metrics
\- 80% reduction in manual processing\- Reduced compliance violations\- Faster reimbursements\- Improved budget forecasting
The Problem
Manual receipt handling and verification caused delays, errors, and fraud risks
The Solution
AI-driven receipt scanning, expense categorization, anomaly detection, real-time tracking, and predictive analytics
Results
\- Streamlined expense processing\- Enhanced compliance and fraud prevention\- Faster reimbursements\- Better financial planning
Details
Industry
Technology & SaaS
Departments
Finance & Accounting
Use Cases
Expense Management
Tags
GenAI
NLP
Scalability
Team Efficiency
Time-Saving
AI Tools Used
No items found.
Sources
https://redresscompliance.com/ai-case-study-ai-driven-expense-management-at-sap-concur/https://www.concur.se/blog/article/ai-expense-management
More Case Studies
See All
How Bank of America Uses AI Sales Agents and Virtual Assistant Erica to Enhance Customer Outreach and Service
Finance & Banking
How Cosabella Boosted Email Revenue by 60% Using Emarsys AI-Powered Marketing Automation
Retail & E-commerce
How Gridium Uses Machine Learning and IoT to Optimize Energy Consumption in Commercial Buildings
Real Estate
How SpendWise Solutions Reduced Expense Reporting Time by 40% with AI Automation
Finance & Banking
How STACK Media Boosted Website Visits by 61% and Reduced Bounce Rate by 73% Using BrightEdge AI
Marketing & Advertising
How Perform[cb] Improved Lead Quality and Conversion Rates with an AI Chatbot Built on Amazon Bedrock
Technology & SaaS