![Perform[cb] AI chatbot interface showing visitor interactions and lead qualification](https://cdn.prod.website-files.com/67da0b5a9b55c3446f53b046/6865f20225344e99ba6e2b33_h9k70N91C2A3pQ0CoLMleehKU2rX2pzzFy3jGLOk1tU.png)
Quick Overview
Perform[cb] developed a generative AI chatbot using Amazon Bedrock to engage website visitors, collect initial information, and qualify leads before passing them to sales. The AI chatbot enhanced visitor interaction, improved lead quality, and increased conversion rates by automating initial engagement and qualification conversations.
![Perform[cb]](https://cdn.prod.website-files.com/67da0b5a9b55c3446f53b046/6865f20225344e99ba6e2b2f_uq9N5nEhE9J4twA2Fw4C-hRfS2hAiAFP5lhj_Pc8wsY.png)
Perform[cb]
Company Size
Digital marketing and affiliate network
Revenue Range
Not publicly disclosed
Primary Challenge
Automating initial lead engagement and qualification to improve lead quality
Key Metrics
\- Higher lead quality\- Improved conversion rates\- Automated initial lead engagement
The Problem
Manual lead qualification was slow and inconsistent, limiting lead quality and sales efficiency
The Solution
Generative AI chatbot integrated on website to automate visitor engagement and lead qualification
Results
\- Increased lead quality and sales conversions\- Reduced manual qualification workload\- Enhanced visitor experience and engagement
Details
Industry
Technology & SaaS
Departments
Sales & Lead Generation
Marketing & Content
Use Cases
Lead Qualification
Tags
GenAI
NLP
Scalability
Team Efficiency
Time-Saving
AI Tools Used
No items found.
Sources
https://caylent.com/case-study/perform-cb
More Case Studies
See All
How Dojo Leverages Google Cloud Looker and Gemini to Create AI-Driven Payment Data Dashboards for Faster Insights and Better Decisions
Healthcare & Medical
How General Electric (GE) Uses AI to Enhance Employee Performance and Predictive Maintenance
Manufacturing
How Sephora Increased In-Store Makeover Bookings by 11% with AI Chatbot-Driven Interactive Quiz
Retail & E-commerce
How Upstart Revolutionized Credit Scoring and Risk Assessment with AI to Expand Lending and Reduce Defaults
Manufacturing
How Brainly Leveraged Google Cloud Vision AI to Boost Student Engagement and Accessibility Globally
Education & EdTech
How Cvent Enhances Conference Networking and Planning with AI Matchmaking and Virtual Assistance
Hospitality & Tourism