Quick Overview
L'Oréal implemented the Mya AI chatbot to engage candidates with targeted questions based on analysis of successful employee profiles. The chatbot evaluates candidate responses on content and language, automating screening while maintaining a positive candidate experience.
L'Oréal
Company Size
~85,000 employees
Revenue Range
$40B+ annual revenue
Primary Challenge
Streamlining recruitment processes and improving candidate experience at scale
Key Metrics
\- 92% candidate satisfaction rate\- Streamlined screening for large candidate pools\- Improved candidate engagement
The Problem
Manual screening was time-consuming and inconsistent, risking candidate drop-off and inefficiency.
The Solution
Deployed Mya AI chatbot to automate candidate engagement, screening, and communication using NLP and AI-driven assessment.
Results
\- Enhanced recruitment efficiency\- High candidate satisfaction including rejected candidates\- Reduced time-to-hire
Details
Industry
Retail & E-commerce
Departments
Human Resources & People Ops
Operations & Workflow Automation
Use Cases
Recruiting & Hiring
Workflow Automation
Tags
NLP
Time-Saving
HR & People Ops
Improved Accuracy
Client Satisfaction
AI Tools Used
No items found.
Sources
https://hirevire.com/blog/how-ai-is-changing-recruitmenthttps://digitizingpolaris.com/unlocking-talent-lore%CC%81al-and-unilever-s-use-of-ai-in-recruitment-6b6cfea062f3
More Case Studies
See All
How PostNL Uses “Charlie” AI Digital Recruiter to Revolutionize Recruitment with 24/7 Operations and Cost Savings
Retail & E-commerce
How Perform[cb] Improved Lead Quality and Conversion Rates with an AI Chatbot Built on Amazon Bedrock
Technology & SaaS
How Typeface Uses Microsoft Azure OpenAI Service to Accelerate Personalized Content Creation at Scale
Technology & SaaS
How Morgan Stanley Enhanced Customer Support and Financial Insights with OpenAI GPT
Finance & Banking
How Zenconnect Improved Sales Productivity and Risk Management with Salesforce Einstein AI
Professional Services & Consulting
How DNB Uses AI Chatbot Aino to Automate Customer Service and Manage High Query Volumes
Finance & Banking