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How General Electric (GE) Uses AI to Enhance Employee Performance and Predictive Maintenance

By: GoBeyond Team
July 3, 2025
3 min read
GE AI-powered employee performance and predictive maintenance dashboards

Quick Overview

General Electric leverages AI-powered tools to analyze employee performance data and deliver personalized feedback, fostering continuous improvement and engagement. Additionally, GE employs AI-driven predictive maintenance systems that monitor equipment via sensors, predict failures, and optimize maintenance schedules, reducing downtime and costs. GE also implemented a digital performance management platform (PD@GE) enabling real-time feedback and goal tracking, improving employee engagement and reducing turnover.

General Electric (GE)
General Electric (GE)
Company Size
~50,000 employees
Revenue Range
$20B+ annual revenue
Primary Challenge
Improving employee performance management and operational efficiency through AI
Key Metrics
\- 10-15% increase in employee engagement\- 15% reduction in voluntary turnover\- 30% reduction in performance review time\- Up to 30% reduction in unplanned equipment downtime\- Significant maintenance cost savings

The Problem

Traditional annual reviews and reactive maintenance led to delayed feedback and costly equipment failures

The Solution

Implemented AI-driven continuous feedback platform PD@GE for employee performance; deployed machine learning predictive maintenance analyzing sensor data for equipment health

Results

\- Enhanced employee productivity and satisfaction\- Faster, data-driven performance evaluations\- Reduced equipment downtime and maintenance costs\- Improved operational reliability and safety

“PD@GE has transformed how we manage performance, enabling continuous feedback and growth.”

GE HR and Operations Leaders

Details

Industry
Manufacturing
Departments
Human Resources & People Ops
Use Cases
Employee Training
Tags
GenAI
NLP
Scalability
Team Efficiency
Time-Saving
AI Tools Used
No items found.
Sources
https://www.ge.com/sites/default/files/perspectives-on-ai-hr_a-resource-for-hr-practitioners_august-2023.pdfhttps://www.cubeo.ai/10-use-cases-of-ai-in-hr-with-real-world-case-studies/https://www.linkedin.com/pulse/ai-case-study-saturday-predictive-maintenance-alastair-ppt6ehttps://humansmart.com.mx/en/blogs/blog-how-are-companies-leveraging-technology-to-streamline-the-performance-evaluation-process-in-the-employee-lifecycle-55670https://id.scribd.com/document/406302471/GE-Case-Analysis

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