Yellow.AI

⭐️  
5
Custom pricing

Yellow.ai is an enterprise-grade AI platform that automates customer service and employee experience through dynamic, multilingual voice and chat agents powered by proprietary LLMs.

Specs:

Difficulty Level
Medium
Integration Complexity
Medium
Time to Value
Weeks
Technical Expertise Required
No-Code Friendly

Delivers scalable, multilingual AI automation with high accuracy and seamless integration across enterprise systems.

Advanced features and integrations may require higher-tier subscriptions; some users report a learning curve for new adopters.

Enterprises seeking to enhance customer and employee experiences through AI-driven automation and insights.

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Overview

Yellow.ai is a leading conversational AI platform that enables enterprises to automate customer and employee interactions across 35+ channels, including chat, voice, email, and messaging apps. Its Agentic AI framework leverages proprietary large language models—such as YellowG, Orchestrator LLM, and Komodo 7B—to deliver human-like, context-aware conversations with less than 1% hallucination rate. The platform supports over 135 languages and integrates with 150+ tools like Salesforce, Zendesk, and Microsoft Teams. Key features include VoiceX for natural voice interactions, Zero Setup for no-code bot deployment, and Yellow.ai Analyze for real-time insights. Businesses using Yellow.ai have achieved up to 90% automation, 60% cost savings, and 40% higher CSAT.

Screenshots

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Best Use for:

Automating customer support across multiple channels, deploying AI voice agents for call centers, integrating AI chatbots with CRM systems for personalized interactions

Pricing Breakdown

Here is the current pricing breakdown:

Starting Price
Custom pricing
Pricing Model
Subscription
Free Tier
Yes
No
Free Trial
Yes
No
Enterprise Option
Yes
No

Industries

Technology & SaaS
Finance & Banking
Healthcare & Medical
Education & EdTech
Manufacturing
Retail & E-commerce
Professional Services & Consulting

Department

Customer Support & Service
Internal Communication & Collaboration
Project & Task Management
Product Development & Innovation

Use Cases

Workflow Automation
Knowledge Base Management

Tags

GenAI
LLM
Machine Learning
Predictive Modeling
Real-Time Processing
API Available
SaaS
On-Premise
Role-Based Access Control
Single Sign-On (SSO)
SOC 2 Certified
ISO 27001 Certified
Enterprise-Ready
Developer-Focused

Integrations

Zendesk
Microsoft Teams
Slack
Freshdesk
Google Workspace
🤖 Chat with AI
Type...