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Tiledesk
€49/month
Open-source, no-code customer engagement platform offering AI-powered chatbots, live chat, and multichannel support to automate customer service and enhance user experience.
Specs:
Difficulty Level
Easy
Integration Complexity
Low
Time to Value
Hours
Technical Expertise Required
No-Code Friendly
Combines AI-powered automation with a user-friendly, no-code interface, supporting multichannel communication and extensive integrations.
Some advanced features may have a learning curve; occasional limitations in third-party integrations.
Businesses seeking to enhance customer engagement and automate support across multiple channels without extensive technical resources.
Watch Demo
Overview
# Streamline Customer Support with Tiledesk's AI-Driven ChatbotsTiledesk is an open-source, no-code customer engagement platform designed to streamline and automate customer service interactions. It enables businesses to build AI-powered chatbots and live chat systems that operate across multiple channels, including websites, WhatsApp, Facebook Messenger, and more. With its intuitive drag-and-drop Design Studio, users can create complex conversational flows without any coding knowledge, making it accessible to teams of all technical backgrounds.The platform's AI capabilities are bolstered by integrations with advanced language models, allowing for natural and context-aware conversations. Tiledesk also offers a comprehensive suite of features such as a knowledge base, ticketing system, and analytics dashboard. These tools work in tandem to provide real-time insights into customer interactions, agent performance, and overall service efficiency, enabling businesses to make data-driven decisions to enhance their support strategies.Tiledesk's flexibility extends to its integration options, supporting connections with popular services like WordPress, Shopify, HubSpot CRM, and more. Its scalable architecture caters to businesses of all sizes, from startups to large enterprises, seeking to improve customer satisfaction and operational efficiency through intelligent automation.
Screenshots
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Best Use for:
Automating customer service inquiries; managing live chat across platforms; integrating chatbots with existing CRM systems; collecting and analyzing user feedback.
Pricing Breakdown
Here is the current pricing breakdown:
Starting Price
€49/month
Pricing Model
Subscription
Free Tier
Yes
No
Free Trial
Yes
No
Enterprise Option
Yes
No
Industries
Retail & E-commerce
Technology & SaaS
Healthcare & Medical
Education & EdTech
Finance & Banking
Department
Customer Support & Service
Sales & Lead Generation
Marketing & Content
IT & Security
Product Development & Innovation
Use Cases
Live Chat Support
Lead Generation
User Feedback Analysis
Tags
Open Source
No-Code
Support Teams
Integrations
WordPress
Shopify
HubSpot CRM
Zapier
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