AI Resources

Decathlon implemented an AI chat assistant to automate product search, ticketing, and support requests, improving response times and boosting online conversions.

Comcast uses proprietary AI virtual assistants for troubleshooting, predictive analytics for outage alerts, and automation to reduce customer wait times and inbound support calls, optimizing technical support and customer experience.

IndiGo deployed Yellow.AI’s chatbot across WhatsApp and web platforms to automate over 35 use cases and 300+ customer journeys, providing 24/7 support, query automation, escalation handling, and push campaigns for loyalty and promotions.

eye-oo implemented Tidio’s AI solution including the Lyro AI agent for first-line support, product recommendations, order status updates, FAQs, cart abandonment recovery, and lead generation, significantly improving sales and customer experience.

Six Flags partnered with Google Cloud to deploy a Vertex AI-driven digital concierge integrated into its mobile app and websites, offering personalized ride wait times, food ordering, merchandise purchases, and automated parking entry, significantly improving guest convenience and operational efficiency.

Volkswagen used AI-driven predictive analytics to forecast ad-buying decisions, automate spend allocation, and optimize campaign impact, reducing hidden agency costs and improving dealership sales.

Cosabella used Albert AI to automate paid search and digital marketing, managing ad creation, optimization, and spend allocation, streamlining agency communication and driving higher campaign returns.

Olay launched the AI-powered Skin Advisor, which analyzes user selfies using computer vision and recommendation algorithms to estimate skin age and recommend personalized skincare routines, optimizing content and conversion.

Clari leveraged AI for revenue forecasting, pipeline management, and conversational intelligence to improve delivery predictability and sales outcomes.

BACA Systems used Salesforce Einstein 1 Platform for automated opportunity summaries, shipping management, and customer interaction tracking, significantly improving sales productivity and operational accuracy.

Zenconnect deployed Salesforce Einstein AI to predict deal closure likelihood and customer payment delays, automating sales processes and prioritizing staff efforts for better efficiency and risk reduction.

HubSpot implemented AI-powered lead scoring combined with chatbots and personalized content automation to prioritize high-potential leads, shorten sales cycles, and improve sales and marketing alignment.

FreeWill implemented ChurnZero to manage rapid growth (5x ARR growth) and scale partner success operations, focusing on consistency and centralization during expansion.

ABBYY used ChurnZero's automation and Customer Success AI to personalize customer experience at scale, moving away from manual Excel tracking and creating automated plays for lifecycle engagement points.

Camping World implemented AI in call centers to handle increased call volume and after-hours calls, improving lead capture and customer query resolution.

Motel Rocks implemented Zendesk Advanced AI to automate customer inquiry management while maintaining brand voice, using AI chatbots for self-service and intelligent triage. This led to faster ticket handling, reduced ticket volume, and enhanced customer satisfaction.

Caterpillar integrated AI for automation, precision in parts fabrication, and predictive maintenance. AI algorithms optimize supply chain logistics and energy usage, reducing costs and supporting sustainability goals.

ABB integrated AI-enhanced robotics for self-optimizing production, predictive maintenance, and AI-driven quality control. AI dynamically adapts operations based on real-time data and manages energy use to reduce costs and emissions.

GE deployed its Predix platform to create digital twins of equipment, simulate performance, and predict maintenance needs. Advanced analytics process sensor data for real-time insights. AI optimizes fuel consumption and operational parameters, reducing costs and improving output across sectors like energy and aviation.

Amazon integrated over 200,000 AI-powered robots in fulfillment centers to move goods, sort packages, and optimize warehouse layouts. Machine learning algorithms optimize robot paths, demand forecasting, and inventory management. Computer vision enhances order picking accuracy, while AI monitors safety and predicts hazards, enabling faster order processing, reduced errors, and improved workplace safety.

monday.com deployed Ada’s AI Agent to automate customer support task routing and resolution, integrating with project boards to sync client feedback with development teams, improving response times and customer satisfaction.

Autodesk embedded AI in its project management software to analyze architectural drawings, flag design conflicts, and suggest material usage optimizations, improving construction quality and sustainability.

Shell Oil implemented AI to analyze equipment sensor data and historical maintenance records, auto-generating maintenance schedules to prevent unplanned downtime and optimize costs.

Siemens trained machine learning models on over 10 years of project data to forecast timelines and optimize resource allocation, identifying bottlenecks 4-6 weeks in advance. AI also supports predictive maintenance to minimize downtime and increase productivity.

Smartsheet integrated generative AI to auto-create project timelines and task dependencies using historical data, suggesting optimizations for resource distribution and improving planning speed and resource utilization.

Asana built AI Studio workflows to automate work intake processes for financial reporting, reducing manual handoffs and improving cross-team visibility and collaboration.

China State Construction deployed AI-powered cameras and IoT sensors on construction sites to detect deviations from design specifications, enabling immediate correction and improving construction quality.

Vinci Construction implemented AI algorithms to classify, archive, and retrieve construction documents, automating compliance checks and reducing manual search time, enhancing regulatory compliance and project efficiency.

Johnson & Johnson uses AI to monitor employee health data and provide personalized wellness recommendations, resulting in a 20% decrease in absenteeism and improved employee productivity.

RingCentral partnered with Findem’s AI-driven talent search platform, which continuously refreshes trillions of data points and combines internal and external data to automate candidate matching, outreach, and recruiting workflows. This helped RingCentral meet hiring targets and Diversity, Equity & Inclusion (DEI) goals by speeding up talent search and improving candidate quality.

KPMG leverages generative AI and machine learning to automate financial reporting, generate insights, and identify discrepancies across ledger systems, reducing errors and accelerating reporting cycles.

Morgan Stanley uses OpenAI-powered chatbots to assist customers and financial experts by answering queries and generating automated insights from structured financial data, improving responsiveness and decision-making.

SpendWise Solutions implemented an AI-assisted platform integrating with corporate credit cards and accounting software to automate expense logging, categorization, and anomaly detection, improving financial control and client satisfaction.

SafeGuard Financial deployed an AI system using NLP and machine learning to monitor compliance in real-time, interpret regulatory updates, predict breaches, and enable proactive risk management across jurisdictions.

MetroBank implemented an AI analytics platform unifying customer data across channels, using machine learning and sentiment analysis to predict needs and personalize product recommendations, enhancing engagement and satisfaction.

FinSecure Bank implemented a custom AI-driven fraud detection system using supervised and unsupervised machine learning models analyzing real-time transactions and NLP to analyze customer communications, significantly reducing fraud and false positives.

Beyond Key helped a global organization implement a generative AI and NLP-powered Q&A knowledge management platform, enabling employees to access information instantly with natural language queries. This improved knowledge accessibility, learning, productivity, and reduced duplicated effort.

Bloomfire implemented AI-powered content curation, search accuracy improvements, and intelligent knowledge recommendations, making information easier to find and share. This reduced duplication, sped up onboarding, and improved decision-making across organizations.

Time Doctor implemented AI-driven communication tools tailored to improve focus and feedback for remote teams, resulting in a 40% increase in employee satisfaction.

GitLab adopted AI meeting facilitation tools to enable asynchronous meetings, allowing team members across diverse time zones to contribute at their convenience, improving flexibility, meeting productivity, and respect for time differences.

Zapier implemented an AI-driven internal chat system designed to reduce isolation and improve collaboration among remote teams, resulting in a 40% increase in team interactions within six months and significantly reducing feelings of isolation.

TechFlow integrated ChatGPT as an AI assistant to monitor conversations, extract action items, set reminders, and answer queries about company policies. The AI also transcribes and translates live meetings, helping international teams overcome language barriers and improving collaboration.

Los Angeles deployed AI-enabled surveillance cameras with facial recognition and motion detection to monitor public spaces. The system analyzes live video feeds to detect anomalies such as unattended objects or suspicious behavior, automatically alerting law enforcement for rapid response and improved public safety.

Cybots AI delivered an AI-powered endpoint security solution for a government agency in ASEAN, detecting shadow IT, mapping endpoint networks, tracking lateral movements, and identifying zero-day exploits, enabling faster response and improved intrusion visibility with reduced human intervention.

Cylance employs AI to analyze file and application characteristics before execution, predicting and blocking malicious threats including zero-day malware. Behavioral analysis monitors user activity deviations to detect insider threats, leveraging a model trained on billions of data points.

Darktrace leverages machine learning to establish baselines of normal network and user behavior, detecting deviations indicative of cyber threats in real time. Its AI autonomously responds to threats like ransomware, isolating compromised devices and blocking malicious activity to minimize damage across finance, healthcare, and energy sectors.

Alibaba uses AIRec for real-time personalized product recommendations and natural language processing for automatic product description generation, optimizing e-commerce listings and marketing campaigns.

Epiroc used Microsoft Azure Machine Learning and AI governance software to automate and optimize steel manufacturing processes, ensuring consistent quality and reducing customer rejections and product returns.

SPAR ICS partnered with Microsoft to develop AI-enabled demand forecasting and supply chain optimization tools, improving inventory accuracy, reducing unsold goods, and accelerating delivery times to stores.

Tubik Studio developed AI-powered fashion design services that enable designers to create mood boards, access trend data, and generate custom illustrations, enhancing ideation and branding workflows.

DesignCo adopted AI tools to automate repetitive design tasks, analyze user data, and generate multiple design options, improving design quality, creativity, and project delivery speed.

BrightIdeas, a small Austin creative agency, integrated generative AI and automation to streamline workflows, automate 40% of routine tasks, generate 200+ unique design concepts monthly, and scale project capacity from 10 to 25 concurrent projects.

Financial institutions leveraged Eigen Technologies’ AI platform to scan legal documents and regulatory filings, improving risk assessment efficiency and reducing regulatory penalties.

Bloomberg Law uses AI with NLP and predictive analytics to provide real-time updates on evolving data privacy laws, helping multinational corporations reduce compliance risks.

DoNotPay uses chatbots and natural language processing to automate legal tasks such as disputing parking tickets, filing small claims, and generating legal documents, making legal services affordable and accessible.

eBay implemented LawGeex’s AI-powered contract review platform to automate the review of NDAs, vendor agreements, and business contracts, increasing operational efficiency and reducing legal team workloads.

ITI Foundation leveraged Microsoft’s Document Intelligence API to extract and structure data from large volumes of unstructured, non-standardized documents, creating a fully automated pipeline that enhanced data accessibility and analytics efficiency.

ALG Senior launched an enterprise data warehouse unifying clinical, financial, and sales data from multiple systems, enabling data visualization as storytelling to provide precise, actionable insights for its assisted and independent living communities.

United Methodist Communities implemented an AI-powered analytics platform to improve operational insights, increase transparency, and enhance productivity across its organization.

Parker Health Group deployed a data analytics platform across its five New Jersey residential communities, enabling wider data access and empowering data-driven decisions organization-wide.

Beacon Health Management automated its turnover analytics process using CareWork’s platform, enabling weekly benchmarking and trend spotting to reduce staff turnover and save 8-10 hours monthly.

The European Commission’s DG MARE leveraged generative AI to accelerate the migration of its IT applications to the cloud, improving productivity and enabling integrated data analytics for sustainable fisheries management.

SDAIA, with Accenture, accelerated Saudi Arabia’s digital transformation by establishing national data and AI regulations, building a national data bank, and deploying AI solutions across government, delivering SR50 billion in value and training over 45,000 professionals.

BBVA partnered with Accenture to reinvent itself as a customer-centric digital bank, leveraging cloud, data, and AI to drive record growth in digital interactions and sales. Nearly 50 million customers now use digital channels, and 70% of sales are made digitally, with onboarding times reduced to minutes.

Zillow uses advanced AI and machine learning models to analyze millions of data points (public records, tax assessments, MLS data, images) to generate real-time home value estimates ("Zestimates") with high accuracy. AI also powers photo analysis for more precise valuations and search recommendations.

YouTube (Google) uses AI for automated content moderation, detecting and removing policy-violating videos at scale. AI also powers personalized recommendations and analyzes viewer sentiment to improve engagement.

WWF applies AI-driven computer vision and predictive analytics to analyze GPS and satellite data, tracking endangered species and identifying poaching hotspots for targeted intervention.

Woebot is an AI chatbot delivering Cognitive Behavioral Therapy (CBT) via natural language processing and machine learning, simulating supportive conversations to help users manage anxiety and depression. It provides immediate, accessible mental health support through mobile and web interfaces.

WilmerHale implemented Casetext’s CARA AI, which applies NLP and legal AI algorithms to compare legal briefs, judicial opinions, and case citations, suggesting stronger arguments and relevant precedents, significantly reducing brief preparation time while improving accuracy.

Warner Bros. uses Cinelytic’s AI platform to forecast movie success, optimize release strategies, and evaluate scripts for greenlighting. The AI analyzes historical data, audience trends, and market variables to support investment decisions.

Vanguard Institutional used Persado’s AI platform to create compliant, persuasive marketing content that adheres to strict financial regulations. AI-generated messaging improved conversion rates by 15%, helping Vanguard stand out in a highly regulated market.

University of Sydney adopted “Smart Sparrow,” an AI platform enabling professors to design adaptive coursework that responds in real time to individual student performance, increasing engagement and academic outcomes.

The University of Alicante developed “Help Me See,” an AI-powered mobile app using computer vision and machine learning to assist visually impaired students with campus navigation and object/text recognition, enhancing accessibility and independence.

Unilever deployed an AI-powered video interview and automated screening platform to process 250,000 applications annually. The system assesses communication, problem-solving, cultural fit, and technical skills, automates scheduling and evaluation, standardizing candidate assessments and reducing hiring time.

Ubisoft uses proprietary game AI and ML for NPC behavior, procedural content generation, and realistic animation in games like Assassin’s Creed, creating immersive environments and adaptive gameplay.

Typeface utilizes Microsoft Azure OpenAI Service, Azure Machine Learning, and its proprietary Affinity AI technology to create brand-specific images and content rapidly. The platform ingests brand style guidelines, images, and product details to generate tailored marketing messages and visuals for social media and digital campaigns, reducing time and costs for content production.

Tomorrow Sleep used MarketMuse’s AI content intelligence platform to optimize its content strategy, improving organic search performance and content quality.

Thomson Reuters integrated generative AI tools into Westlaw Edge and other platforms to automate contract drafting, legal research, and document review. These AI solutions improve accuracy, speed workflows, and help legal professionals manage complex documents efficiently.

Tarjimly employs Google Cloud Vertex AI and natural language processing to provide real-time translation services, improving access to vital resources for refugees and asylum seekers.

Studio Rx used Adobe Firefly custom AI models to accelerate content production and enhance creative workflows, enabling faster generation of high-quality visuals and streamlining design processes.

Strucinspect developed an AI-based inspection platform focused on concrete structures like bridges, using photogrammetry and computer vision to create digital twins and IFC-compliant BIM models. The platform detects, classifies, and documents structural damage with high accuracy, enabling safer, more efficient inspections and lifecycle management.

Stick Shift Driving Academy, a niche driving school teaching manual transmission, partnered with MarketMuse’s AI-powered content intelligence platform to increase publishing cadence, eliminate subjective content decisions, and identify critical topic coverage. This enabled the academy to produce high-quality, optimized content rapidly, driving significant growth in organic traffic and inbound inquiries.

Starbucks deployed Deep Brew, its proprietary AI platform built on Microsoft Azure, to analyze customer data from its app and loyalty program. Deep Brew personalizes marketing, optimizes store labor allocation, manages inventory, and enhances customer engagement, driving loyalty and operational efficiency.

Spotify leverages proprietary ML and NLP to generate personalized playlists (e.g., Discover Weekly), analyze listening habits, and automate music recommendations. AI also powers podcast transcription and content moderation.

Slaughter and May adopted Luminance AI, which uses NLP and contract automation to extract key clauses and terms from contracts, accelerating due diligence processes in mergers and acquisitions by improving risk assessment and compliance checks.

Skyline AI’s platform analyzes data from 400,000+ assets using predictive analytics and machine learning to identify market trends and investment opportunities.

Skanska’s Project HALO deploys AI-powered robots for tasks such as bricklaying and concrete pouring, increasing speed and precision while reducing risk to human workers. The project integrates robotics, automation, and computer vision to improve construction safety and efficiency.

Shanghai Tower uses AI-powered sensors, cameras, and predictive analytics throughout design, construction, and operation phases to optimize energy use, ensure structural safety, and monitor building performance in real time.

Sephora implemented a chatbot-driven interactive quiz on Facebook Messenger acting as a digital beauty consultant, providing personalized product recommendations and booking in-store makeover appointments.

Rupp Pfalzgraf, a dynamic multi-practice law firm, adopted Lexis+ AI, a generative AI platform for legal research, drafting, and insights. The firm achieved significant efficiency gains, increasing case workload capacity by 10% without adding staff, reducing research time drastically, and enhancing client service.

Rotten Tomatoes leverages machine learning and NLP to analyze millions of user reviews, automatically assigning audience scores for movies. This creates a data-driven, efficient, and scalable scoring system that reflects real-time viewer sentiment.

Redfin implemented an ML-powered appraisal system estimating market value for properties using 500+ metrics, including buyer demand and neighborhood prices.

RedBalloon adopted Albert AI’s autonomous digital marketing platform to analyze campaign data and optimize marketing spend, unlocking hidden insights and reducing overall costs by more than 40%.

RE/MAX developed an AI-driven recommendation system analyzing user preferences and search behavior to dynamically suggest properties, optimizing the search process.

PNC Bank implemented ELM Solutions’ LegalVIEW BillAnalyzer, an AI and machine learning platform that automates legal bill review by analyzing invoices for compliance with billing guidelines. The solution combines deep domain expertise with AI to reduce costs, improve data quality, and strengthen collaboration with law firms and vendors.

Paradiso Learning integrated an AI-powered chatbot into its LMS to automate responses, provide real-time coaching support, streamline scheduling, and handle 80% of routine inquiries, improving learner engagement and reducing staff workload.

Oxford VR developed AI-powered virtual reality therapy combining immersive environments with adaptive AI to tailor exposure therapy and monitor patient responses, improving treatment outcomes for PTSD patients.

Otto, an ecommerce company, uses deep learning algorithms to predict consumer purchases with 90% accuracy, enabling automated purchasing and reducing annual returns by $2 million.

Optimove employs AI-driven predictive customer modeling to analyze behavior and optimize marketing campaigns, improving customer retention, lifetime value, and campaign performance through data-driven insights.

Omneky uses AI to generate thousands of personalized ad creatives by audience, location, platform, and product, combining brand assets and performance data. The platform offers centralized campaign management, brand safety, and data-driven insights to optimize ad performance across channels.