AI Resources

Upstart, a leading fintech, integrated AI-powered risk modeling and alternative data analysis into its credit scoring and loan approval process. This approach expanded credit access to underbanked populations, increased loan approvals by 27%, and reduced default rates by 16%. AI models analyze thousands of data points, including non-traditional financial behaviors, to provide fairer, more accurate lending decisions and faster underwriting.

Snowdrop applies Google Cloud AI and geospatial data analytics to enrich transactional data for financial institutions. This approach improves data accuracy by 40%, increases merchant-to-transaction matching by 15%, and scales processing to over 2.1 billion transactions monthly.

MSCI integrates machine learning with Google Cloud’s Vertex AI, BigQuery, and Cloud Run to enrich datasets covering approximately 1 million asset locations worldwide. This advanced data enrichment helps clients better manage climate-related financial risks through detailed analysis and reporting.

Macquarie employs predictive AI tools on Google Cloud’s Vertex AI platform to clean, unify, and enrich 100% of its data assets. This reduces noise and data roadblocks, enabling teams to generate better insights with generative AI tools, improving decision-making and customer outcomes.

Kredito developed an AI-powered risk assessment model leveraging advanced data analytics and machine learning to predict payment behaviors more accurately. This enabled faster access to working capital for clients by providing lenders with deeper insights into creditworthiness beyond traditional credit scores.

Intesa Sanpaolo developed the Democratic Data Lab on Google Cloud to empower its risk management teams and democratize data access across departments. The platform integrates Vertex AI, Gemini, BigQuery, and Looker to unify lab and production environments, enabling faster development and deployment of risk management solutions. It automates data extraction and model training, reduces regulatory reporting time, and fosters collaboration, improving oversight and control of financial risks in complex markets.

Kanerika developed a ChatGPT-powered CRM dashboard for an ERP provider, enabling holistic sales data visualization, KPI identification, and actionable insights. The dashboard improved sales team performance, customer retention, and competitive edge.

Toptal designed a dashboard UI for a US startup to help human operators monitor and resolve AI image recognition errors in real time. The dashboard visualized exceptions, progress, and resolutions, improving transparency and enabling faster human-in-the-loop corrections.

easyA created multiple AI-powered dashboards for finance and fitness clients, consolidating large datasets, integrating predictive analytics, and providing customizable, real-time visualizations. AI-driven alerts and anomaly detection enabled proactive issue resolution and performance optimization.

Quantzig developed a comprehensive AI-powered decision dashboard for a leading US pharmaceutical company to eliminate information clutter and enhance executive decision-making. The solution analyzed existing dashboards to identify key data points, integrated an AI assistant for dynamic real-time insights, and provided clear, benchmark-based views. This reduced manual effort in insight curation and writing, enabling faster, clearer decisions and increased trust in data.

Scotiabank uses Google Cloud’s Gemini and Vertex AI to power predictive banking experiences and an award-winning AI chatbot. These AI tools enhance digital client service, provide operational insights, and improve customer support effectiveness.

United Wholesale Mortgage uses Google Cloud’s Vertex AI, Gemini, and BigQuery to automate mortgage underwriting, doubling underwriter productivity and shortening loan close times. The AI-driven platform supports 50,000 brokers and clients with faster, data-driven mortgage processing.

SEB’s wealth management division implemented an AI agent built on Google Cloud that suggests responses and generates call summaries during client interactions. This AI assistance increased operational efficiency by 15% and improved the quality of client conversations.

Wayfair employs AI to automate product catalog enrichment, updating product attributes five times faster than manual processes. This automation improves data quality, reduces operational costs, and accelerates time-to-market for new products.

DHL leverages AI-powered business intelligence and machine learning to optimize routing, warehouse operations, and package delivery. AI predicts demand by analyzing historical data, market trends, and real-time inputs like weather and geopolitical events. This enables proactive resource allocation, improved order picking, and dynamic delivery route optimization, reducing costs and enhancing operational efficiency globally.

UPS implemented ORION (On-Road Integrated Optimization and Navigation), an AI-powered logistics platform that analyzes customer data, traffic patterns, weather, and package volumes in real time to generate optimized delivery routes. ORION autonomously adapts to changing conditions, reducing travel distance, saving costs, and benefiting the environment.

Shelf.io provides an AI-powered suggestion engine and analytics dashboard that helps contact center agents navigate complex recommendations, track performance, and eliminate fragmented “shadow knowledge.” Real-time analytics and RAG (Red-Amber-Green) optimization tools improve troubleshooting and support outcomes by delivering faster query handling and better content maintenance.

ClickUp integrated Maven AGI’s Co-Pilot, a ChatGPT-based AI tool designed for customer support, to provide instant ticket summaries, suggest responses, and deliver analytics on support efficiency. This reduced agent workload by enabling customers to self-serve and empowered agents with quick access to accurate answers, resulting in a 25% increase in support rep solves per hour and reduced onboarding time for new staff. The AI was fine-tuned to reflect ClickUp’s brand voice and tone.

Telstra, Australia’s leading telecommunications company, implemented two AI-powered tools-Ask Telstra and One Sentence Summary-built on Microsoft Azure OpenAI Service, Azure AI Search, and Azure Machine Learning. Ask Telstra provides AI-generated responses by searching internal knowledge bases, while One Sentence Summary condenses recent customer history into concise summaries for agents. These tools accelerate agent onboarding, improve customer interactions, reduce follow-up contacts, and enhance overall support efficiency.

A public B2B SaaS company used LivePerson’s Conversational Cloud® and generative AI to automate chat support, achieving a 70% deflection rate (up 30%), 44% first contact resolution (up 30%), and a 75-point NPS improvement. Slack integration enabled seamless escalation to human agents for complex issues.

The Serafen Group automated order inquiries and repetitive tasks with ZyraTalk’s AI chat, reducing staffing costs by 40% while maintaining high-quality support and efficient order processing.

SERVPRO integrated ZyraTalk’s AI live chat to handle high inquiry volumes and provide instant answers to common questions, resulting in a 50% reduction in response times and improved customer experience.

Chas Roberts adopted ZyraTalk’s AI web chat to provide instant support, answer service questions, and guide purchases. This led to a 30% increase in customer engagement and improved sales funnel effectiveness.

Cove Smart implemented Tidio’s Lyro AI to automate live chat support, achieving an 80% reduction in response times, a 70% increase in self-service resolution rates, and a 35% improvement in customer satisfaction.

Bella Santé, a luxury med spa, implemented Tidio’s live chat combined with Lyro AI Agent to automate customer support, personalize client interactions, answer FAQs, gather leads, and escalate complex queries to human agents. This resulted in $66,000 in sales via AI, 75% of chats automated, 450+ new leads in 6 months, and improved personalization and customer satisfaction.

HappyFox uses AI to analyze support tickets, generate and update knowledge articles, optimize search, and recommend relevant content. AI identifies content gaps, evaluates article performance, and enables natural language queries, improving self-service and reducing agent workload.

Document360 offers AI-powered creation and management of knowledge bases, technical documentation, user manuals, and SOPs. AI search, multilingual support, and content analytics help reduce support tickets and keep documentation current and relevant.

Tettra’s AI-powered knowledge base provides instant answers from company documents, Slack summaries, and automated routing to subject matter experts. AI search, tagging, and dashboards help teams find, curate, and update knowledge efficiently, reducing repetitive questions and improving collaboration.

Guru provides an AI knowledge base platform offering enterprise search, content recommendations, and automated content verification and maintenance. Features include AI-powered search, topic identification, and an assistant for summarizing and creating content, integrated with existing tools to improve onboarding and support efficiency.

Netguru developed a custom AI-powered knowledge base called “Netguru Memory” to centralize internal knowledge, case studies, and client solutions. The system uses AI to gather, structure, and retrieve information from multiple sources, featuring a natural language search bot for instant access.

A major utility company serving 2.6 million customers adopted eGain’s AI Knowledge Hub™ combined with Generative AI to overhaul its knowledge base. The platform automated content creation, tagging, and linking, enabling agents to find information 6x faster and build knowledge 5x quicker, significantly improving agent productivity and customer satisfaction.

Automaise and Ada AI platforms help leading brands automate ticket categorization, routing, and resolution. AI agents deflect up to 43% of tickets, reduce ticket volume by 50%, and increase customer satisfaction by over 9%, enabling scalable, efficient support.

Baleària implemented Zendesk AI chatbots to answer common travel support questions and deflect tickets before reaching agents. This resulted in a 96% customer satisfaction score, significant ticket volume reduction, and improved customer experience.

Medline employs Zendesk AI bots to automate ticket sorting and responses across multiple channels, freeing agents to focus on complex issues. Zendesk Copilot assists agents with insights for better problem-solving, improving customer experience and scaling ticket management.

Infiniticube implemented generative AI-powered ticketing for Sun West Mortgage, automating classification, routing, and context-aware responses. The Angel AI bot reduced response times and manual interventions, enhancing accuracy and customer satisfaction.

iQuasar developed an AI-powered ticket management system for a leading Mid-Atlantic IT firm, automating ticket categorization using OpenAI for content analysis and .NET for seamless integration. The system reduced manual labor and errors, streamlined workflows, and improved customer satisfaction.

Lindy.ai provides AI-driven customer feedback analysis for various clients by automating collection, categorization, and sentiment analysis from surveys, chat logs, and reviews. This enables companies to act on trends quickly and improve customer experience with actionable recommendations.

TLG Marketing applied AI to analyze reviews and ratings for a hospitality client, identifying specific service aspects needing improvement. Post-implementation, the client saw a 25% increase in positive reviews and enhanced overall service quality through targeted operational changes.

TLG Marketing implemented AI-driven analytics for a retail client to unify feedback from various sources, reducing response time to inquiries by 40% and significantly boosting customer satisfaction scores through actionable insights and prioritization.

Gravite employs NLP and machine learning to analyze customer comments across multiple platforms rapidly. It identifies recurring themes, sentiment, and improvement areas within minutes, enabling companies to make faster, data-driven product and service adjustments. Gravite centralizes feedback from surveys, support tickets, app reviews, and calls into one platform with real-time insights and actionable recommendations.

Colossyan provides an AI text-to-video platform with customizable avatars, enabling hundreds of companies to create engaging videos for training, onboarding, and communication without studios or actors. The platform delivers significant cost and time savings and improves training engagement.

A global quick service restaurant (QSR) automated scriptwriting, synthetic voiceover, editing, and localization for marketing videos using AI. Scriptwriting time dropped from days to hours, voiceovers ensured brand consistency, and editing was automated for multiple formats, stretching the media budget by 18%.

Elai.io enables companies like Sigma Software and MacPaw to create AI-generated videos with digital avatars and interactive elements for onboarding, e-learning, and multilingual training. The platform halves training time, localizes content in 75+ languages, and increases engagement without studios or actors.

Synthesia Studio allows companies to convert text into professional videos using AI avatars and voices within minutes. Using AWS for scalable ML training, Synthesia supports rapid, global video creation for training, marketing, and internal communications, reducing production time and carbon footprint.

Globo, a leading Brazilian media company, adopted InVideo AI to automate scriptwriting from blog posts, video editing, and synthetic voice-over production. This AI-powered workflow enabled Globo to triple its video output, cut production time, reduce costs, and increase viewer engagement.

Balenciaga collaborated with AKQA and OpenAI’s DALL-E 2 to generate new clothing designs from text prompts. The AI-generated concepts were developed into a physical collection, demonstrating AI’s ability to accelerate design cycles and inspire innovation in fashion.

Vue AI enables retailers to generate high-quality on-model product photos, saving up to 75% on photoshoot costs. The platform also powers virtual dressing rooms, offering personalized shopping experiences that boost engagement and conversion.

Radiance AI’s Product Studio transforms standard product photos into lifestyle images using AI-generated backgrounds, virtual models, and props. This enables entrepreneurs to create high-quality marketing content without costly photoshoots, streamlining content production and reducing time-to-market.

Edelman used OpenAI’s DALL-E 3 and ChatGPT to ideate and visualize new product concepts. AI-generated images served as creative starting points, accelerating the ideation process and improving collaboration across teams.

UnderArmour trained AI on its “visual DNA” to generate realistic new product and model images, reducing the need for costly photoshoots. AI-generated assets are used across websites and marketing channels, saving time and costs while maintaining consistent brand visuals.

Tommy Hilfiger integrated AI-driven image generation and hosted an AI design competition during Metaverse Fashion Week 2023. The brand invited designers to create digital products in Tommy’s classic style, with winning designs turned into digital wearables sold on DressX. The multi-metaverse hub spanned platforms like Decentraland, Roblox, and Ready Player Me, offering interoperable digital and physical fashion products.

Nutella’s manufacturer Ferrero partnered with Ogilvy & Mather Italy to create Nutella Unica, an AI-driven campaign that generated 7 million unique jar labels using an algorithm pulling from thousands of color and pattern combinations. Each jar featured a distinct design, making every product a collectible piece of art. The campaign launched in Italian supermarkets with online and TV promotion, resulting in all 7 million jars selling out within one month.

Ungrammary designed SpryGo, a physiotherapy platform using AI for real-time skeleton mapping and exercise feedback, delivering a user-friendly interface for patients and clinicians.

Eleken redesigned Gamaya’s platform, making satellite and drone data actionable and accessible through improved dashboards and user flows tailored for farmers.

Eleken redesigned a clinician documentation platform, Populate, integrating AI-powered speech-to-text, auto-fill, and template features to reduce manual entry and increase patient-facing time.

Eleken redesigned Kepler’s UI/UX to make its low-code AI platform more accessible for business users, focusing on data-driven predictions and usability for non-technical audiences.

Sundance Film Festival used ChatGPT for personas and content ideas, Miro AI for workflow mapping, Figma AI for layout automation, and Adobe Firefly for visuals to design a functional and visually striking dashboard under tight deadlines.

Now Serving LA implemented AI-powered search and a natural language processing (NLP) chatbot to help users find books and events faster. The chatbot interprets queries, personalizes recommendations, and analyzes user preferences for smarter suggestions.

Tubik Studio designed a dashboard and custom illustrations for a fashion AI service, demonstrating how AI supports product and marketing design. The project included branding, UI design, and unique graphics, streamlining the design process and enhancing brand identity.

Superside designed and printed 21 unique, Pixar-inspired posters for a client event using ChatGPT for prompt generation and DALL-E for character creation. This process cut design hours by 98.79% compared to traditional 3D modeling, saving $227,921 and enabling rapid, personalized creative output.

Synthego leveraged AI to generate 1,500+ unique images for an animated explainer video for World CRISPR Day. Using Photoshop’s AI generative fill and After Effects for 3D camera effects, the project was completed 39% faster and saved $5,000.

PlayerLync refreshed product imagery, icons, and backgrounds for its platform and website using AI design tools. The process included mood boards, AI-generated assets, and cohesive visual collections, resulting in 300+ assets and 70 custom visuals, earning a 5/5 client rating.

Ava Labs used Figma and Midjourney AI through Superside to generate and narrow down 3,300+ image components for unique, on-brand Twitter Spaces backgrounds, completing the project 37.5% faster and saving $1,000.

National Gas Metering partnered with Superside to create 2D characters and backgrounds for a convention game using Midjourney AI. The AI-driven workflow reduced project time from 120 to 20 hours, enabling quick iteration and cohesive visual development for an interactive “Where’s Wally”-style event game.

Amsive collaborated with Superside to create compelling social media graphics for a campaign on privacy and ad targeting. AI tools including Midjourney, ChatGPT, Photoshop, Vectorizer AI, and Figma generated a broad, reusable image library and streamlined workflows, speeding up delivery by up to 70%.

Independence Pet Group (IPG) leveraged Superside’s AI-powered design workflow to create a cohesive illustration style for internal communications and merchandise. AI enabled a single creative team to deliver 14 brand illustrations, stickers, and virtual backgrounds in just 11.5 hours-a process impossible at this speed with traditional methods.

Storyflash automates podcast and audio news segment creation from editorial text using OpenAI and AudioStack AI components. The platform enables drag-and-drop integration of jingles and sound bites, script generation, and rapid audio production for distribution across multiple channels.

CastMagic leverages AI for speech recognition, auto-transcription, highlight extraction, and content repurposing. It transforms long-form audio into highlight clips, summaries, blog posts, and social media content, increasing efficiency and reach for audio creators.

iZotope RX employs AI for audio repair and enhancement tasks such as noise removal, de-clipping, and vocal/instrument separation. Widely used by music producers, podcasters, and broadcasters, it significantly reduces manual editing time while improving restoration accuracy and audio quality.

AudioStack provides a fully automated, end-to-end AI audio production platform enabling users to generate professional-quality audio (ads, podcasts, branded content) from text in seconds. The platform supports voice cloning, music addition, mastering, and large-scale personalized audio campaigns such as dynamic radio ads and voice-overs, empowering non-experts to produce broadcast-ready content efficiently.

The film “Bird Woman, Sacajawea” utilized D-ID’s generative AI and facial animation software to animate characters from images, blending AI-generated animation with live-action and voiceover to create inclusive, diverse storytelling. The technology enabled rapid facial animation and cost-effective production.

Rigplay, developed by Appsilon and Bones Studio, uses generative AI and machine learning to automate human motion animation, enable text-to-animation, and support style transfer. The platform reduced animation costs by up to 80%, accelerated production from months to days, and made custom animations accessible via a web app.

Disney’s Frozen II integrated AI-driven tools such as “Swoop” for realistic simulation of snow, water, and ice, and “Hyperion,” a machine-learning-based real-time lighting system. AI enhanced facial animation, lip-sync, dynamic hair and clothing movement, and crowd simulation, streamlining production, improving creative control, and enabling complex scenes with high visual realism.

Statworx uses AI models to automate and optimize upsell and cross-sell campaigns by analyzing CRM data to target customers most likely to respond. Their models continuously learn and refine targeting, increasing campaign ROI and revenue while delivering relevant offers to customers.

A Brazilian supermarket chain tested an AI-driven system on transaction data to identify patterns in shopping baskets and customer behavior, enabling fault-tolerant, relevant upsell and cross-sell recommendations that increased basket size and sales.

Banks analyze transaction and behavioral data using AI to recommend relevant financial products such as travel credit cards, premium accounts, and loan upgrades. Personalized offers build trust, increase product uptake, and enhance cross-product engagement.

General e-commerce retailers use AI to recommend products at checkout based on browsing history, purchase behavior, and preferences. AI-driven personalized suggestions increase average order value (AOV), conversion rates, and repeat purchase intent.

Leading telecom providers leverage AI to analyze customer data (usage, devices, preferences) to identify ideal timing and product offers for upselling (e.g., 4G to 5G upgrades) and cross-selling (e.g., data plans, accessories). AI delivers personalized offers via digital channels tailored to each customer’s likelihood to convert, increasing efficiency, ARPU, and reducing churn.

RBC Wealth Management replaced cumbersome, paper-based onboarding with a digital, customer-first experience using low-code automation and custom workflows built on Salesforce. Automated case management reduced onboarding time from weeks to an average of 24 minutes, providing employees a 360-degree client view and improving first impressions.

Salesforce standardized and automated its global client onboarding using Process Street’s workflow platform and the Datorama Use Case Kit (DUCK) checklist. This enabled tailored onboarding experiences, seamless knowledge sharing, error reduction, and real-time progress tracking integrated directly into Salesforce, creating a single source of truth.

DNAMIC created AI-powered wearable medical devices for real-time cardiovascular monitoring, achieving 92% detection accuracy for atrial fibrillation (AFib) and improving user engagement in cardiovascular health awareness by over 80% within three months.

Current Health’s AI-driven remote care platform monitors post-surgical patients using wearable devices and smart thermometers, interpreting subtle physiological changes to prompt timely interventions, reducing readmission rates and improving recovery.

CareHalo’s remote patient monitoring (RPM) module uses AI to track patients’ vital signs in real time, enabling scalable workflows for medical staff and proactive chronic disease management by analyzing continuous data streams from wearables and sensors.

Boston Scientific’s HeartLogic™ platform uses AI to analyze multi-source patient data collected remotely via wearables and sensors, predicting heart failure decompensation up to 34 days in advance to enable early intervention and reduce hospitalizations.

University of Alabama at Birmingham Medicine deployed the AI-enabled Sickbay platform for real-time acquisition and synchronization of multi-vendor monitoring device data during cardiac procedures, enabling personalized patient care and optimized intraoperative blood pressure management.

Healthfirst partnered with ClosedLoop to implement scalable AI/ML solutions automating data cleaning, normalization, feature engineering, and model training. They deployed predictive models integrated into clinical workflows to assess health outcomes and social determinants of health.

Valley Medical Center empowered care managers with AI-driven clinical merit analysis using Xsolis’ Dragonfly platform to guide patient status decisions, shifting from manual, inconsistent processes to data-driven clinical decisions embedded in EMR workflows.

ControlHippo’s AI chatbots automate support, deliver tailored responses, and manage multi-channel communication. AI is used for sentiment analysis, predictive services, and consistent messaging across platforms. The solution is widely adopted in telecom, media, and insurance, improving customer engagement and operational efficiency.

CloudTalk’s AI-powered conversational tools automate routine inquiries, provide 24/7 multilingual support, and ensure seamless handoff to human agents for complex issues. The solution integrates with CRM/helpdesk platforms, offers real-time analytics, and automates call summaries and routing, optimizing both client communication and agent productivity.

KPMG’s Clara AI platform automates the review of financial statements and account data for clients, providing real-time data analysis, risk flagging, and compliance checks. Clara’s machine learning models continuously improve accuracy and help auditors focus on exceptions and strategic analysis, rather than routine checks. The platform supports over 95,000 auditors globally, standardizes and automates audit procedures, and includes AI agents for risk assessment, fraud detection, and disclosure checklist completion.

Carnegie Learning’s MATHia AI tutor provides real-time feedback and guidance as students work through complex math problems, using machine learning and NLP to deliver personalized assistance, increasing confidence and engagement.

Gradescope uses AI and natural language processing to automate grading for multiple-choice, short-answer, and programming assignments, reducing instructor workload and providing faster, consistent feedback to students.

DreamBox Learning provides AI-powered math lessons that adapt in real time to each student’s proficiency and learning style, tailoring instruction and improving retention.

Khan Academy integrated Khanmigo, an AI tutor powered by GPT-4, to provide personalized help in subjects like math, reading, and writing. It supports students and teachers with on-demand assistance and improved test preparation.

Duolingo uses AI and smart bots to personalize language learning by adapting difficulty based on user performance and maintaining engagement through adaptive challenges and rewards.

Jinhua Xiaoshun Primary School deployed AI-powered headbands equipped with brain signal sensors to monitor student focus and engagement in real time. The data is used to tailor teaching approaches, improving classroom engagement and support.

Brainly partnered with Google Cloud’s Vision AI to enable students to photograph homework questions and receive instant, relevant answers. The system supports multiple languages and scalable cloud infrastructure to handle surges, especially during remote learning, enhancing accessibility and engagement worldwide.

Achievers implemented Forethought AI’s Solve and Triage solutions to automate customer support, increasing first contact resolution and deflecting routine queries.

Abra used Forethought AI’s chat widget to enable self-service, delivering accurate information instantly and easing workload for a small support team.

American Eagle deployed an AI chatbot providing real-time style recommendations, order tracking, and returns automation, reducing live chat volumes and enhancing customer satisfaction.