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How Now Serving LA Uses AI-Powered Search and Chatbot to Enhance User Experience and Boost Sales

By: GoBeyond Team
July 27, 2025
3 min read
Now Serving LA AI chatbot and search interface

Quick Overview

Now Serving LA implemented AI-powered search and a natural language processing (NLP) chatbot to help users find books and events faster. The chatbot interprets queries, personalizes recommendations, and analyzes user preferences for smarter suggestions.

Now Serving LA
Now Serving LA
Company Size
Not publicly disclosed
Revenue Range
Not publicly disclosed
Primary Challenge
Improving search efficiency and personalized recommendations to increase engagement and sales
Key Metrics

- 40% faster search
- 25% increase in chatbot interactions
- 15% higher online sales

The Problem

Traditional search was slow and lacked personalization, limiting user engagement

The Solution

Deployed AI-powered search engine and NLP chatbot integrated with user preference analytics

Results

- Faster content discovery
- Increased chatbot usage
- Higher sales conversion

Details

Industry
Retail & E-commerce
Departments
Product Development & Innovation
Creative & Design
Use Cases
UI/UX Design
Tags
NLP
Recommendation Engine
AI Tools Used
No items found.
Sources
https://vrunik.com/how-companies-are-using-ai-to-enhance-their-ui-ux-design/

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