Chatfuel Set Up
Step 1: Log In/ Sign Up
Go to Chatfuel.com and Sign Up/Sign In
Log in using your Facebook Account. Make sure that it is the same Facebook Account you gave us access to.
Step 2: Activate Our Template
Go to Dashboard (top left icon) and then select the Shopify E-Commerce Template by GoBeyond.ai
After the Template has been activated you will also see it in your Dashboard.
Step 3: Launch Your Bot
Go to 'Configure' and then select the your Store's Facebook Page.
Connect to your Page and it's LIVE!!!
Did you know that as much as 69% of shoppers abandon their online carts? This powerful Abandoned Cart feature helps you automatically recover abandoned carts by reaching out via email and text. We send out 3 messages that remind and incentive shoppers to finish their order. This feature is so successful that it recovers up to 50% of abandoned carts.
Using the Feature: Turn feature ON by toggling green icon to On position. We will automatically send up to 3 emails and messages to remind the shopper to finish their order. For the first reminder, choose how soon you want to remind them of their abandoned cart. You can choose 2hrs, 4hrs or 8hrs. Next enter a coupon code and discount percentage. Now repeat this process for the 2nd and 3rd reminders. Once you have created all 3 reminders, we will automatically create the coupons for you and begin sending out the emails & messages.
Auto Abandoned Cart Recovery
This feature automatically Upsells and Downsells your customer after they have made a purchase. GoBeyond automatically emails and texts your customer after they make their first purchase. It sends them a upsell item which they can buy at a discount. If they don't purchase the upsell item, it sends them a downsell item. This feature is very effective and as much as 33% of customers buy a 2nd item as a result.
Using the Feature: Turn feature ON by toggling green icon to On position. Select an item from the upsell items dropdown menu. Now create a New Coupon Code and enter a discount percentage. Do this for all 3 Upsell and Downsell items. Great job! We will send upsells/downsells at best times automatically.
Upsell & Downsell via Messenger & Email
Auto Comments on FB Posts
This feature lets you automatically respond to comments on your FB pages and posts. For example, you can engage every person who left a comment on your Facebook Advertisement and automatically send them a coupon!
Using the Feature: Turn feature ON by toggling green icon to On position. We will be setting this feature up in Chatfuel. Scroll below.
Do Not Alter: Do Not Alter, Change, or Delete:
Default Message Block: Our Ai is hooked up to the Default Message Block
Do Not Alter Blocks: We create you store using these blocks. Do not alter.
Persistent Menu: Menu on bottom of Bot
Welcome Message: Please update your welcome message block.
Return Policy: Please update this block with your return policy.
FB Comments: You can set this up by going to 'GROW' and then Acquire users from comments.
Messenger Plug In: Go to 'GROW' and get your Messenger Plugin for your Site. Then direct users to your bot.
Broadcasting Messages: Go to 'Broadcast' to send messages to all of your users or a specific group of users.
Sales Funnels: You can create sales funnels within this bot. We created a demo sales funnel that explains how to use it.
User Segments: Use user attributes to create different user groups. For example, when asking a user if shopper wants to see Men's Collection or Women's Collection, we can track all their response and in the future send messages to each group as new items are added to the collection.
Complete Chatfuel Tutorial
GoBeyond Set Up
You are 7 minutes away from have a Live Bot!
Here is how to get started:
Make sure your logged into Facebook with the profile that controls your store's Facebook page.
Watch the Onboarding Wizard Video 👇: It takes 7 minutes to launch your Bot!
Ai Powered Customer Service
How often do customers ask about when their order will arrive? This feature can automatically look up a customer's order and give your customer their order status and estimated delivery date.
Using the Feature: Turn feature ON by toggling green icon to On position. Input the average number of days it takes to receive your order. For example, if it takes 3-5 business days, enter 5 Days.
Lead Capture & Sell
This feature turns online browsers into buyers! When shoppers are window shopping inside the bot, we collect their information, track their behavior and then send them a free gift. The gift is a coupon that will give them a discount off the entire store.
Using the Feature: Turn feature ON by toggling green icon to On position. Enter a Code for the Coupon and the Discount %. We will auto-generate a coupon for you and send it to them. We will also collect their information and make it available on Home Screen under new leads.