Quick Overview
Zenconnect deployed Salesforce Einstein AI to predict deal closure likelihood and customer payment delays, automating sales processes and prioritizing staff efforts for better efficiency and risk reduction.
Zenconnect
Company Size
Revenue Range
Primary Challenge
Difficulty prioritizing sales efforts and managing payment risks
Key Metrics
Increased productivity, reduced risk, prioritized staff efforts
The Problem
Manual sales forecasting and risk assessment led to inefficiencies and missed opportunities.
The Solution
Implemented Salesforce Einstein AI for predictive analytics on deal closures and payment behaviors, automating workflows and alerts.
Results
\- Improved sales productivity\- Reduced financial risk\- Better prioritization of sales resources
Details
Industry
Professional Services & Consulting
Departments
Sales & Lead Generation
Use Cases
Sales Analytics
Predictive Modeling
Tags
NLP
Client Satisfaction
Time-Saving
AI Tools Used
Salesforce Einstein
Sources
https://nucleusresearch.com/research/single/salesforce-einstein-roi-case-study-zenconnect/
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