Quick Overview
United Wholesale Mortgage uses Google Cloud’s Vertex AI, Gemini, and BigQuery to automate mortgage underwriting, doubling underwriter productivity and shortening loan close times. The AI-driven platform supports 50,000 brokers and clients with faster, data-driven mortgage processing.
United Wholesale Mortgage
Company Size
Not publicly disclosed
Revenue Range
Not publicly disclosed
Primary Challenge
Accelerating mortgage underwriting and improving broker/client experience
Key Metrics
\- 2x underwriter productivity\- Faster loan processing\- Support for 50,000 brokers and clients
The Problem
Manual underwriting was slow and resource-intensive
The Solution
AI-powered underwriting platform automates data analysis and decision support
Results
\- Shorter loan close times\- Increased operational capacity\- Enhanced customer and broker satisfaction
Details
Industry
Finance & Banking
Departments
Operations & Workflow Automation
Data & Analytics
Use Cases
Business Intelligence
Tags
Machine Learning
Time-Saving
Cost Reduction
AI Tools Used
Vertex AI
Gemini
Sources
https://cloud.google.com/transform/101-real-world-generative-ai-use-cases-from-industry-leaders
More Case Studies
See All
How Endel Uses AI to Generate Personalized Soundscapes and Adaptive Music
Media & Entertainment
How Medline Uses Zendesk AI Bots to Manage Over 800,000 Tickets Annually and Boost Agent Productivity
Healthcare & Medical
How CrowdStrike Falcon Uses AI and Behavioral Analytics for Proactive Cyber Threat Prevention
Technology & SaaS
How Litslink Uses AI-Driven Personalized Learning and Virtual Simulations to Enhance Medical Staff Training
Healthcare & Medical
How Vodafone Uses TOBi AI Chatbot to Revolutionize Customer Service and Reduce Response Times
Professional Services & Consulting
How Johnson & Johnson Reduced Absenteeism by 20% with AI Health Analytics
Healthcare & Medical