Quick Overview
Tettra employs AI-powered assistant “Kai” to search company documents and Slack threads, providing instant answers and summaries. If answers are missing, Kai routes questions to subject matter experts and tracks responses. The platform automates content verification, flags outdated pages, and personalizes content recommendations. This reduces repetitive questions, speeds onboarding, and ensures knowledge is accessible and up-to-date.
Tettra
Company Size
Thousands of customers worldwide
Revenue Range
Not publicly disclosed
Primary Challenge
Improving internal knowledge sharing, reducing repetitive queries, and accelerating onboarding
Key Metrics
\- Faster onboarding\- Improved knowledge sharing\- Reduced repetitive questions\- AI-powered tagging and semantic search
The Problem
Teams wasted time searching scattered information and repeatedly asking experts
The Solution
AI knowledge base with instant answers, content verification workflows, expert routing, and integrations with Slack and Microsoft Teams
Results
\- Increased team efficiency\- Reduced interruptions for experts\- Enhanced knowledge accuracy and accessibility
“Tettra’s AI assistant Kai saves us hours by instantly answering questions and routing what it can’t answer.”“We halved redundant questions and improved onboarding speed.”
Tettra Customers
Details
Industry
Technology & SaaS
Departments
Product Development & Innovation
Internal Communication & Collaboration
Use Cases
Knowledge Base Management
Tags
GenAI
NLP
Scalability
AI Tools Used
No items found.
Sources
https://tettra.com/article/ai-knowledge-management/https://www.chatbase.co/blog/ai-knowledge-basehttps://tettra.comhttps://www.youtube.com/watch?v=h1QiQvTS1YQ
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