How Rotten Tomatoes Uses AI and NLP to Automate Audience Scores for Movies

By: GoBeyond Team
July 3, 2025
3 min read
Rotten Tomatoes AI-powered audience score dashboard

Quick Overview

Rotten Tomatoes leverages machine learning and NLP to analyze millions of user reviews, automatically assigning audience scores for movies. This creates a data-driven, efficient, and scalable scoring system that reflects real-time viewer sentiment.

Rotten Tomatoes
Rotten Tomatoes
Company Size
~350 employees (Fandango)
Revenue Range
Not publicly disclosed
Primary Challenge
Efficiently and accurately aggregating audience sentiment across massive review volumes
Key Metrics
\- Automated audience score generation\- Real-time updates\- Increased trust in ratings

The Problem

Manual review aggregation was slow, subjective, and unable to keep up with high review volumes

The Solution

Developed ML and NLP models to process and analyze user-generated reviews, extracting sentiment and assigning scores automatically

Results

\- Data-driven, scalable scoring\- Faster, more accurate ratings\- Improved audience trust

Details

Industry
Media & Entertainment
Departments
Data & Analytics
Use Cases
Data Analysis
Tags
Machine Learning
NLP
AI Tools Used
No items found.
Sources
https://2immersive4u.com/2024/10/09/how-ai-is-used-by-rotten-tomatoes-to-create-comprehensive-ratings-stories-about-ai/

More Case Studies

See All
How Bank of America Uses AI and the Metaverse in “The Academy” to Revolutionize Employee Training and Customer Service Skills
Finance & Banking
How H&H Purchasing Automated Invoice Processing with zenphi’s AI Document Processing
Manufacturing
How Tapestry Transformed Enterprise Knowledge Management Using Generative AI on AWS
Retail & E-commerce
How Stitch Fix Uses AI to Deliver Hyper-Personalized Fashion Recommendations and Optimize Inventory
Retail & E-commerce
How NielsenIQ Combines AI and Retail Data to Deliver Real-Time Shopper Behavior Insights and Boost Sales
Retail & E-commerce
How Bizzabo Uses AI to Personalize Hybrid Event Experiences and Optimize Resources
Hospitality & Tourism

🤖 Chat with AI

Type...