Quick Overview
RingCentral partnered with Findem’s AI-driven talent search platform, which continuously refreshes trillions of data points and combines internal and external data to automate candidate matching, outreach, and recruiting workflows. This helped RingCentral meet hiring targets and Diversity, Equity & Inclusion (DEI) goals by speeding up talent search and improving candidate quality.
RingCentral
Company Size
~5,000 employees (estimated)
Revenue Range
$1B–$2B annual revenue (estimated)
Primary Challenge
Slow, laborious channel-by-channel talent search limiting hiring speed and diversity goals
Key Metrics
\- 3x candidate response rates\- 22% increase in pipeline quality\- 40% more interest from underrepresented groups (URGs)\- Consolidated tech stack and reduced spend\- Improved recruiter productivity
The Problem
Talent acquisition was fragmented, slow, and unable to deliver diverse, high-quality candidates efficiently.
The Solution
Implemented Findem’s AI-powered talent data cloud with attribute-based search, multi-channel sourcing, automated personalized outreach, and integrated CRM/ATS rediscovery features.
Results
\- Tripled candidate response rates\- Increased talent pipeline quality by 22%\- Boosted diversity engagement by 40%\- Faster hiring cycles with targeted outreach\- Strategic workforce planning enabled
“Findem has really nailed it. Lots of CRMs let you nurture talent, but I don’t know of another tool where you can run a talent campaign and target members with 1:1 messaging.”
Alvin Lam, VP Global Talent Acquisition
Details
Industry
Technology & SaaS
Departments
Human Resources & People Ops
Use Cases
Recruiting & Hiring
Tags
NLP
Knowledge Base Integration
Recommendation Engine
Team Efficiency
AI Tools Used
No items found.
Sources
https://www.findem.ai/customer-stories/ringcentral?utm_source=vktr.comhttps://www.vktr.com/ai-disruption/5-ai-case-studies-in-hr/
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