How Outbound AI and ORCA HR Solutions Enhanced Remote Team Communication for a Healthcare Back-Office Firm

By: GoBeyond Team
July 3, 2025
3 min read
Remote team video call showing engaged participants and communication workshops

Quick Overview

Outbound AI, a healthcare back-office firm, partnered with ORCA HR Solutions to improve remote team messaging and cohesion. ORCA facilitated all-hands meetings, workshops, and personalized communication preference assessments to foster stronger connections and more humanized, targeted messaging across a dispersed workforce. This approach improved team cohesion, employee engagement, and communication effectiveness.

Outbound AI (Healthcare Back-Office Firm)
Outbound AI (Healthcare Back-Office Firm)
Company Size
Not publicly disclosed
Revenue Range
Not publicly disclosed
Primary Challenge
Enhancing communication and connection in a remote, dispersed workforce
Key Metrics
\- Improved team cohesion\- More personal connections\- Targeted communication strategies

The Problem

Remote work caused communication gaps, lack of personal connection, and ineffective messaging

The Solution

Customized communication workshops, all-hands facilitation, and personalized communication assessments by ORCA HR Solutions

Results

\- Stronger team cohesion\- Enhanced employee engagement\- More effective and humanized messaging

“Our partnership with ORCA transformed how we connect and communicate remotely, making our messaging more personal and impactful.”

Outbound AI Leadership

Details

Industry
Healthcare & Medical
Departments
Internal Communication & Collaboration
Use Cases
Team Messaging
Tags
GenAI
NLP
Scalability
AI Tools Used
No items found.
Sources
https://www.linkedin.com/pulse/case-study-enhancing-remote-team-communication-outbound-0zjcehttps://orcahrsolutions.com/resources/https://www.instagram.com/orcahrsolutions/p/C-VoSW8vcvJ/https://www.linkedin.com/posts/orca-hr-solutions-llc_orcahrsolutions-leadershipdevelopment-activity-7295605370020872193-X-eF

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