How Netguru Built “Netguru Memory” AI Knowledge Base to Centralize Internal Knowledge and Accelerate Information Retrieval

By: GoBeyond Team
July 3, 2025
3 min read
Netguru Memory AI knowledge base search interface

Quick Overview

Netguru developed a custom AI-powered knowledge base called “Netguru Memory” to centralize internal knowledge, case studies, and client solutions. The system uses AI to gather, structure, and retrieve information from multiple sources, featuring a natural language search bot for instant access.

Netguru
Netguru
Company Size
~700 employees
Revenue Range
Not publicly disclosed
Primary Challenge
Centralizing and accelerating access to internal knowledge and case studies
Key Metrics
\- 1-minute information retrieval\- 10% of usual preparation time for case studies\- 100% project coverage

The Problem

Dispersed internal knowledge and slow manual retrieval hindered efficiency

The Solution

Built AI-powered knowledge base with natural language search and automated content structuring

Results

\- Rapid information access\- Reduced preparation time\- Comprehensive knowledge coverage

Details

Industry
Technology & SaaS
Departments
Knowledge & Information Management
Internal Communication & Collaboration
Use Cases
Knowledge Base Creation
Tags
NLP
Customizable Workflows
Team Efficiency
SaaS
Enterprise-Ready
AI Tools Used
No items found.
Sources
https://www.netguru.com/blog/ai-knowledge-base

More Case Studies

See All
How Endel Uses AI to Generate Personalized Soundscapes and Adaptive Music
Media & Entertainment
How Medline Uses Zendesk AI Bots to Manage Over 800,000 Tickets Annually and Boost Agent Productivity
Healthcare & Medical
How CrowdStrike Falcon Uses AI and Behavioral Analytics for Proactive Cyber Threat Prevention
Technology & SaaS
How Litslink Uses AI-Driven Personalized Learning and Virtual Simulations to Enhance Medical Staff Training
Healthcare & Medical
How Vodafone Uses TOBi AI Chatbot to Revolutionize Customer Service and Reduce Response Times
Professional Services & Consulting
How Johnson & Johnson Reduced Absenteeism by 20% with AI Health Analytics
Healthcare & Medical

🤖 Chat with AI

Type...