Quick Overview
JP Morgan implemented COIN, an AI-powered Contract Intelligence platform using natural language processing (NLP), machine learning, and image recognition to automate the analysis of complex legal and financial contracts. COIN extracts key clauses, interprets terms, identifies risks, and standardizes contract language, drastically reducing review time and errors while improving compliance and operational efficiency.
JP Morgan Chase
Company Size
Large multinational financial services
Revenue Range
$130B+ annual revenue
Primary Challenge
Automating labor-intensive, error-prone contract review and legal document analysis
Key Metrics
\- Reduced contract review time from 360,000 hours annually to seconds\- Processed 12,000+ commercial credit agreements per year\- Extracted ~150 key attributes per contract automatically\- Significant reduction in operational costs and human error\- Improved regulatory compliance and risk assessment
The Problem
Manual contract review was extremely time-consuming, costly, prone to human error, and lacked scalability amid growing contract volume and complexity
The Solution
COIN platform leverages unsupervised machine learning, NLP, image recognition, and cloud infrastructure to scan, extract, classify, and analyze contract clauses autonomously
Results
\- Drastically faster contract review and processing\- Higher accuracy and consistency than manual reviews\- Reduced legal operational costs\- Freed legal teams to focus on strategic tasks\- Scalable handling of large contract volumes\- Enhanced compliance and risk management
“COIN has transformed our contract review process, saving hundreds of thousands of hours and enabling more accurate, consistent legal analysis.”“AI-powered contract intelligence is setting a new standard in financial legal operations.”
JP Morgan Legal and Technology Teams
Details
Industry
Legal
Departments
Legal & Compliance
Use Cases
Document Processing
Tags
GenAI
NLP
Scalability
Team Efficiency
Time-Saving
AI Tools Used
No items found.
Sources
https://superiordatascience.com/jp-morgan-coin-a-case-study-of-ai-in-finance/https://digitaldefynd.com/IQ/jp-morgan-using-ai-case-study/https://www.linkedin.com/pulse/case-study-jpmorgan-chases-contract-intelligence-coin-jorge-chirinos-qcyjehttps://welflab.com/revolutionizing-financial-legal-services-jp-morgan-chases-ai-powered-contract-analysis/https://redresscompliance.com/ai-case-study-ai-for-automated-document-processing-at-jpmorgan-coin/https://www.productmonk.io/p/meet-coin-jpmorgan-s-efficiency-wizardhttps://imaginovation.net/blog/ai-in-banking-jp-morgan-case-study-benefits-to-businesses/
More Case Studies
See All
How HealthTech Solutions Uses Document AI to Automate Patient Records and Billing Document Processing
Healthcare & Medical
How EarlyBird Achieved 1,064 First-Page Keywords and 800% Organic Traffic Growth with uSERP
Technology & SaaS
How Caterpillar Inc. Reduced Equipment Failures and Improved Supply Chain Efficiency with AI
Manufacturing
How Memra’s AI Digital Employees Automated Expense Management for a Financial Services Provider
Finance & Banking
How Barracuda Networks Uses AI and NLP to Detect and Prevent Phishing Attacks
Technology & SaaS
How Comcast Reduced Wait Times by 30% and Support Calls with AI Virtual Assistants
Media & Entertainment