Quick Overview
Chas Roberts adopted ZyraTalk’s AI web chat to provide instant support, answer service questions, and guide purchases. This led to a 30% increase in customer engagement and improved sales funnel effectiveness.
Chas Roberts
Company Size
Not publicly disclosed
Revenue Range
Not publicly disclosed
Primary Challenge
Increasing customer engagement and sales through instant AI chat support
Key Metrics
\- 30% increase in engagement\- Immediate assistance\- Improved sales funnel
The Problem
Delayed responses and lack of instant support limited engagement
The Solution
Implemented ZyraTalk AI chat for real-time customer interaction
Results
\- Higher engagement\- Better customer support\- Increased sales potential
Details
Industry
Skilled Trades
Departments
Customer Support & Service
Sales & Lead Generation
Use Cases
Live Chat Support
Tags
NLP
Real-Time Processing
Client Satisfaction
SaaS
AI Tools Used
No items found.
Sources
https://www.linkedin.com/pulse/ai-webchat-success-zyratalk-case-studies-the-nichework
More Case Studies
See All
How Nike and AKQA Used AI and Machine Learning to Simulate a Virtual Tennis Match Between Serena Williams’ Past and Present Selves
Retail & E-commerce
How a Global Consumer Goods Manufacturer Uses AI-Driven Dashboards to Accelerate Product Launches and Optimize Supply Chain
Manufacturing
How General Electric (GE) Leveraged Digital Twins and AI to Reduce Downtime and Improve Output
Manufacturing
How Urban Renewal Co. Saved $1.2M and Secured a $5M Expansion Using AI Scenario Analysis
Real Estate
How Nutella Used AI to Generate 7 Million Unique Jar Labels, Creating a Sold-Out Campaign and High Consumer Engagement
Retail & E-commerce
How DG MARE Increased Productivity and Accelerated Cloud Migration Using Generative AI
Nonprofit & NGO