Quick Overview
Chas Roberts adopted ZyraTalk’s AI web chat to provide instant support, answer service questions, and guide purchases. This led to a 30% increase in customer engagement and improved sales funnel effectiveness.
Chas Roberts
Company Size
Not publicly disclosed
Revenue Range
Not publicly disclosed
Primary Challenge
Increasing customer engagement and sales through instant AI chat support
Key Metrics
\- 30% increase in engagement\- Immediate assistance\- Improved sales funnel
The Problem
Delayed responses and lack of instant support limited engagement
The Solution
Implemented ZyraTalk AI chat for real-time customer interaction
Results
\- Higher engagement\- Better customer support\- Increased sales potential
Details
Industry
Skilled Trades
Departments
Customer Support & Service
Sales & Lead Generation
Use Cases
Live Chat Support
Tags
NLP
Real-Time Processing
Client Satisfaction
SaaS
AI Tools Used
No items found.
Sources
https://www.linkedin.com/pulse/ai-webchat-success-zyratalk-case-studies-the-nichework
More Case Studies
See All
How Rigplay Uses Generative AI and ML to Automate Human Motion Animation and Slash Production Costs
Media & Entertainment
How Nordic Insurance Company Partnered with EY to Automate Claims Management Using AI
Finance & Banking
How Central England Co-operative Automated Employee Record Retention Compliance
Real Estate
How Macquarie Uses Predictive AI to Clean and Unify Data for Better Insights and Outcomes
Finance & Banking
How Holcim EMEA Digital Center Used GitHub Copilot to Accelerate Large-Scale Salesforce Code Refactoring and Improve Performance
Technology & SaaS
How DHL Uses AI to Optimize Logistics, Warehouse Management, and Delivery Accuracy
Retail & E-commerce