How Bloomfire Enhanced Knowledge Management and Employee Experience with AI

By: GoBeyond Team

July 3, 2025

3 min read

AI case study for Bloomfire – AI-enhanced knowledge management and employee experience

Quick Overview

Bloomfire implemented AI-powered content curation, search accuracy improvements, and intelligent knowledge recommendations, making information easier to find and share. This reduced duplication, sped up onboarding, and improved decision-making across organizations.

Bloomfire

Company Size

~200 employees (estimated)

Revenue Range

Not publicly disclosed

Primary Challenge

Inefficient knowledge management causing slow onboarding, poor information findability, and duplicated efforts

Key Metrics

\- Faster onboarding\- Improved findability of knowledge\- Reduced content duplication\- Enhanced employee experience and collaboration

The Problem

Employees struggled to locate relevant information quickly, leading to inefficiencies and repeated work across teams.

The Solution

Deployed AI-powered search, content curation, and recommendation tools integrated with collaboration apps like Slack and Microsoft Teams to centralize and streamline knowledge access.

Results

\- Reduced time spent searching for information\- Higher user engagement and knowledge sharing\- Faster onboarding and improved decision-making\- Strong adoption and positive user feedback