How BlissWear Uses an AI Social Media Agent to Automate Customer Engagement and Save Time

By: GoBeyond Team

July 3, 2025

3 min read

BlissWear social media interface showing AI automated message responses and scheduling

Quick Overview

BlissWear, a boutique clothing brand, implemented an AI social media agent to automate Instagram direct messages, manage order inquiries, and schedule posts. This AI-powered solution reduced the founders’ daily social media workload by hours and enabled 24/7 responsiveness, supporting business growth despite limited staff.

BlissWear

Company Size

Small boutique clothing brand

Revenue Range

Not publicly disclosed

Primary Challenge

Managing high volume of social media interactions and content creation with limited staff

Key Metrics

\- 60–80% reduction in manual social media work\- 24/7 customer engagement and responsiveness\- Significant time savings for founders\- Improved customer satisfaction and trust

The Problem

Founders spent 4–5 hours daily responding to DMs and managing orders, limiting growth and social presence

The Solution

AI Social Media Agent trained to automate repetitive social media tasks such as responding to messages, scheduling posts, and managing inquiries

Results

\- Freed up several hours daily for founders\- Enabled continuous customer engagement\- Supported scalable social media presence\- Improved customer satisfaction and trust