How Beyond Key Streamlined Knowledge Management with Generative AI-Powered Q&A System

By: GoBeyond Team

July 3, 2025

3 min read

AI case study for Beyond Key – generative AI Q&A knowledge management

Quick Overview

Beyond Key helped a global organization implement a generative AI and NLP-powered Q&A knowledge management platform, enabling employees to access information instantly with natural language queries. This improved knowledge accessibility, learning, productivity, and reduced duplicated effort.

Beyond Key

Company Size

~500 employees (estimated)

Revenue Range

Not publicly disclosed

Primary Challenge

Difficulty accessing knowledge quickly and efficiently, causing duplicated work and slowed learning

Key Metrics

\- Improved knowledge access\- Increased learning and productivity\- Reduced duplicated effort\- Enhanced expertise sharing

The Problem

Employees faced challenges finding relevant information quickly, leading to inefficiencies and repeated tasks.

The Solution

Developed and deployed a generative AI-powered Q&A platform using NLP to enable natural language queries and instant access to vetted knowledge.

Results

\- Faster access to accurate information\- Increased employee productivity and learning\- Reduced duplicated efforts across teams\- Improved knowledge sharing and collaboration