Zoho Desk

# Zoho Desk: AI-Powered Customer Support and Help Desk SoftwareZoho Desk is an AI-driven customer support platform designed to help businesses deliver outstanding service experiences across email, chat, phone, social media, and web forms. Its AI assistant, Zia, powers features like ticket tagging, sentiment analysis, response suggestions, and workflow automation, enabling support teams to resolve issues faster and more efficiently.Zoho Desk offers a unified ticketing system, knowledge base creation tools, customizable workflows, and multi-brand support—all accessible via a clean, intuitive dashboard. Advanced reporting and real-time analytics give managers visibility into agent performance, customer satisfaction, and operational bottlenecks.Integrating seamlessly with CRM systems (like Zoho CRM and Salesforce), collaboration tools, and productivity suites, Zoho Desk supports teams of all sizes—from startups to global enterprises. Whether scaling support operations, enhancing self-service, or personalizing responses, Zoho Desk empowers businesses to transform customer service into a true competitive advantage.