SmartKarrot

# SmartKarrot: AI Customer Success and Retention Platform for Customer Engagement and GrowthSmartKarrot is a comprehensive customer success and retention platform designed to help businesses proactively manage customer journeys, improve engagement, and drive expansion revenue. Powered by AI and automation, SmartKarrot enables teams to monitor customer health, predict churn risks, personalize engagement, and automate repetitive workflows.The platform offers tools for journey mapping, usage analytics, task automation, customer segmentation, NPS management, and personalized in-app messaging—all integrated into a single workspace. SmartKarrot’s predictive analytics empower customer success managers (CSMs) to identify at-risk customers early and take timely actions that boost loyalty and lifetime value.With integrations to Salesforce, HubSpot, Zendesk, and Slack, SmartKarrot helps unify customer interactions and operational data across teams. Whether you’re onboarding new clients, managing renewals, or driving product adoption, SmartKarrot provides an all-in-one solution to grow and retain your customer base.