Kustomer

# Kustomer: AI Customer Service CRM for Omnichannel Support and AutomationKustomer is a customer service CRM platform designed to deliver faster, personalized support across all communication channels—email, chat, social media, voice, and SMS. It offers a unified timeline view of every customer interaction, allowing agents to deliver context-rich and efficient support.Powered by AI, Kustomer automates repetitive tasks, prioritizes tickets intelligently, and suggests knowledge base articles for faster resolutions. The platform’s KustomerIQ feature leverages machine learning and natural language processing to classify cases, predict intent, and assist agents in real time.Kustomer integrates seamlessly with major apps like Shopify, Slack, Salesforce, and Zapier, allowing businesses to consolidate customer interactions and data in one platform. Companies like Glovo, Ring, and UNTUCKit use Kustomer to scale support operations, increase agent efficiency, and enhance customer loyalty.Whether your team needs omnichannel support, self-service automation, or AI-powered insights, Kustomer delivers a CRM-first solution that transforms customer service into a growth driver.