Dialogflow

Dialogflow is Google Cloud’s conversational AI development platform designed to create AI-driven chatbots, voice assistants, and virtual agents for web, mobile, and messaging applications. It supports both Dialogflow CX (for complex, large-scale workflows) and Dialogflow ES (for simpler use cases), allowing organizations to design intelligent, intent-aware conversations using natural language understanding (NLU). Developers and product teams can use prebuilt agents or design their own from scratch with support for 30+ languages and integration into platforms like Google Assistant, WhatsApp, Slack, and Messenger. Dialogflow provides multi-turn dialog management, context retention, and webhook integration to trigger backend services. It also integrates natively with Google Cloud infrastructure, including Cloud Functions, Vertex AI, and BigQuery, offering enterprise-grade scalability and security. Dialogflow is ideal for enterprises, startups, and service providers aiming to automate support, lead capture, or voice experiences with custom conversational interfaces.