AI in Action: 454+ Case Studies

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FreeWill
Technology & SaaS
How FreeWill Scaled Partner Success and Improved Retention with ChurnZero AI

Learn how FreeWill leveraged AI to maintain high retention and satisfaction during rapid growth.

Use Cases:
Account Reviews
Client Health Monitoring
Departments:
Account Management & Client Success
ABBYY
Technology & SaaS
How ABBYY Increased Account Coverage 4X and Improved Customer Success with AI Automation

Discover how ABBYY used AI automation to enhance customer success and revenue retention.

Use Cases:
Client Health Monitoring
Client Communication
Account Reviews
Departments:
Account Management & Client Success
Camping World
Retail & E-commerce
How Camping World Used AI to Improve Call Center Efficiency and Lead Capture

Learn how Camping World leveraged AI to enhance call center efficiency and customer service.

Use Cases:
Customer Ticket Management
Client Communication
Departments:
Customer Support & Service
Motel Rocks
Retail & E-commerce
How Motel Rocks Increased Self-Service 3X and Boosted Customer Satisfaction by 9.44% with Zendesk Advanced AI

Discover how Motel Rocks used Zendesk Advanced AI to triple self-service, reduce tickets, and improve CSAT by 9.44%.

Use Cases:
Customer Ticket Management
Live Chat Support
Customer Feedback Analysis
Departments:
Customer Support & Service
Caterpillar Inc.
Manufacturing
How Caterpillar Inc. Reduced Equipment Failures and Improved Supply Chain Efficiency with AI

Discover how Caterpillar leverages AI for predictive maintenance and supply chain optimization.

Use Cases:
Inventory Management
Predictive Modeling
Workflow Automation
Departments:
Operations & Workflow Automation
ABB Ltd.
Manufacturing
How ABB Ltd. Increased Production Efficiency and Reduced Energy Costs with AI-Enhanced Robotics

Learn how ABB leverages AI-enhanced robotics to optimize manufacturing and reduce energy consumption.

Use Cases:
Inventory Management
Predictive Modeling
Workflow Automation
Departments:
Operations & Workflow Automation
General Electric (GE)
Manufacturing
How General Electric (GE) Leveraged Digital Twins and AI to Reduce Downtime and Improve Output

Discover how GE’s digital twins and AI reduce downtime and optimize operations across industries.

Use Cases:
Inventory Management
Predictive Modeling
Workflow Automation
Departments:
Operations & Workflow Automation
Amazon
Retail & E-commerce
How Amazon Transformed Fulfillment with 200,000+ AI-Powered Robots for Faster, Safer Order Processing

Discover how Amazon’s AI robotics and machine learning optimize warehouse operations for faster, safer order processing.

Use Cases:
Inventory Management
Predictive Modeling
Workflow Automation
Departments:
Operations & Workflow Automation
monday.com
Technology & SaaS
How monday.com Improved Customer Support Efficiency by 42% with Ada’s AI Agent

Learn how monday.com improved support efficiency and satisfaction with AI automation.

Use Cases:
Workflow Automation
Support Analytics
Departments:
Project & Task Management
Autodesk
Technology & SaaS
How Autodesk Reduced Design Errors by 50% and Material Waste by 15% with AI

Discover how Autodesk’s AI tools improve design accuracy and sustainability in construction.

Use Cases:
Project Planning
Resource Allocation
Departments:
Project & Task Management
Shell Oil
Manufacturing
How Shell Oil Reduced Equipment Downtime by 40% and Saved $2M Annually with AI

Learn how Shell Oil leveraged AI and IoT to optimize maintenance and reduce equipment downtime.

Use Cases:
Project Planning
Departments:
Project & Task Management
Siemens
Manufacturing
How Siemens Improved Project Forecasting Accuracy by 30% and Bottleneck Resolution by 20% with AI

Discover how Siemens enhanced project timelines and maintenance with AI-driven forecasting and analytics.

Use Cases:
Project Planning
Resource Allocation
Departments:
Project & Task Management