How Zenconnect Improved Sales Productivity and Risk Management with Salesforce Einstein AI

By: GoBeyond Team
July 27, 2025
3 min read
Salesforce Einstein AI dashboard showing predictive sales insights

Quick Overview

Zenconnect deployed Salesforce Einstein AI to predict deal closure likelihood and customer payment delays, automating sales processes and prioritizing staff efforts for better efficiency and risk reduction.

Zenconnect
Zenconnect
Company Size
Revenue Range
Primary Challenge
Difficulty prioritizing sales efforts and managing payment risks
Key Metrics

Increased productivity, reduced risk, prioritized staff efforts

The Problem

Manual sales forecasting and risk assessment led to inefficiencies and missed opportunities.

The Solution

Implemented Salesforce Einstein AI for predictive analytics on deal closures and payment behaviors, automating workflows and alerts.

Results

- Improved sales productivity
- Reduced financial risk
- Better prioritization of sales resources

Details

Industry
Professional Services & Consulting
Departments
Sales & Lead Generation
Use Cases
Sales Analytics
Predictive Modeling
Tags
NLP
Client Satisfaction
Time-Saving
AI Tools Used
Salesforce Einstein
Sources
https://nucleusresearch.com/research/single/salesforce-einstein-roi-case-study-zenconnect/

More Case Studies

See All
How Cosabella Boosted Email Revenue by 60% Using Emarsys AI-Powered Marketing Automation
Retail & E-commerce
How Warner Bros. Uses Cinelytic AI to Forecast Movie Success and Optimize Greenlighting
Media & Entertainment
How iZotope RX Uses AI for Professional Audio Repair and Enhancement
Media & Entertainment
How DLA Piper Uses Lex Machina AI for Predictive Litigation Analytics and Client Advisory
Legal
How SERVPRO of Medford Halved Response Times with ZyraTalk’s AI Live Chat
Professional Services & Consulting
How Walmart Uses Predictive Analytics to Optimize Inventory, Reduce Waste, and Improve Customer Satisfaction
Retail & E-commerce

🤖 Chat with AI

Type...