How Woebot Uses AI Chatbot to Deliver Accessible Cognitive Behavioral Therapy and Reduce Anxiety and Depression Symptoms

By: GoBeyond Team
July 27, 2025
3 min read
Woebot AI chatbot interface providing CBT support

Quick Overview

Woebot is an AI chatbot delivering Cognitive Behavioral Therapy (CBT) via natural language processing and machine learning, simulating supportive conversations to help users manage anxiety and depression. It provides immediate, accessible mental health support through mobile and web interfaces.

Woebot Health
Woebot Health
Company Size
Not publicly disclosed
Revenue Range
Not publicly disclosed
Primary Challenge
Increasing accessibility to mental health support and reducing stigma around therapy
Key Metrics

- Significant reductions in anxiety and depression symptoms in diverse populations
- High engagement and satisfaction across demographics
- Effective in medically underserved and provider shortage areas
- Increased resilience and reduced burnout among users

The Problem

Traditional therapy access is limited by cost, stigma, and provider shortages, leaving many without timely support.

The Solution

Developed Woebot AI chatbot using NLP and machine learning to deliver evidence-based CBT techniques, personalized coping strategies, and real-time support.

Results

- Measurable symptom reductions (depression, anxiety)
- Increased accessibility and equity in mental health care
- High user satisfaction and therapeutic alliance
- Scalable, cost-effective digital therapeutic tool

“Woebot is built to be equitable by design, helping us realize our mission to make mental health radically accessible.”

Athena Robinson, PhD, Chief Clinical Officer, Woebot Health

Details

Industry
Mental Health
Departments
Customer Support & Service
Use Cases
Live Chat Support
Skill Development
Knowledge Base Creation
Tags
NLP
Machine Learning
Client Satisfaction
Scalability
Therapists & Coaches
AI Tools Used
No items found.
Sources
https://woebothealth.comhttps://digitaldefynd.com/IQ/ai-used-in-psychology/https://www.sciencedirect.com/science/article/pii/S2949916X24000525https://pmc.ncbi.nlm.nih.gov/articles/PMC11871827/

More Case Studies

See All
How Shell Oil Company Uses AI for Predictive Maintenance Scheduling to Reduce Downtime
Manufacturing
How DNB Uses AI Chatbot Aino to Automate Customer Service and Manage High Query Volumes
Finance & Banking
How JPMorgan Chase Leverages AI Across Banking Operations to Boost Sales, Manage Risks, and Enhance Client Experiences
Finance & Banking
How Cvent Enhances Conference Networking and Planning with AI Matchmaking and Virtual Assistance
Hospitality & Tourism
How Nike and AKQA Used AI and Machine Learning to Simulate a Virtual Tennis Match Between Serena Williams’ Past and Present Selves
Retail & E-commerce
How easyA Built AI-Powered Dashboards to Unify Finance and Fitness Data for Real-Time Insights
Finance & Banking

🤖 Chat with AI

Type...