How United Wholesale Mortgage Uses Google Cloud AI to Double Underwriter Productivity and Accelerate Loan Processing

By: GoBeyond Team

July 27, 2025

3 min read

United Wholesale Mortgage AI underwriting dashboard

Quick Overview

United Wholesale Mortgage uses Google Cloud’s Vertex AI, Gemini, and BigQuery to automate mortgage underwriting, doubling underwriter productivity and shortening loan close times. The AI-driven platform supports 50,000 brokers and clients with faster, data-driven mortgage processing.

United Wholesale Mortgage

United Wholesale Mortgage

Company Size

Not publicly disclosed

Revenue Range

Not publicly disclosed

Primary Challenge

Accelerating mortgage underwriting and improving broker/client experience

Key Metrics

- 2x underwriter productivity
- Faster loan processing
- Support for 50,000 brokers and clients

The Problem

Manual underwriting was slow and resource-intensive

The Solution

AI-powered underwriting platform automates data analysis and decision support

Results

- Shorter loan close times
- Increased operational capacity
- Enhanced customer and broker satisfaction

Details

Industry

Finance & Banking

Departments

Operations & Workflow Automation

Data & Analytics

Use Cases

Business Intelligence

Tags

Machine Learning

Time-Saving

Cost Reduction

AI Tools Used

Vertex AI

Gemini

Sources

https://cloud.google.com/transform/101-real-world-generative-ai-use-cases-from-industry-leaders

More Case Studies

How Cleveland Clinic Uses Predictive Analytics to Reduce Hospital Readmissions and Improve Patient Outcomes

Healthcare & Medical

How SERVPRO of Medford Halved Response Times with ZyraTalk’s AI Live Chat

Professional Services & Consulting

How Tarjimly Uses AI-Powered Translation to Break Language Barriers for Refugees

Nonprofit & NGO

How Cove Smart Reduced Response Times by 80% and Increased Self-Service with Tidio’s Lyro AI

Technology & SaaS

How Coca-Cola Uses AI to Drive Hyper-Personalized Marketing and Content Creation

Marketing & Advertising

How DoNotPay Automated Legal Services to Appeal Over $4 Million in Fines

Legal

🤖 Chat with AI