TLG Marketing implemented AI-driven analytics for a retail client to unify feedback from various sources, reducing response time to inquiries by 40% and significantly boosting customer satisfaction scores through actionable insights and prioritization.
- 40% faster response time
- Higher customer satisfaction
- Actionable insights for operational improvements
Fragmented feedback caused slow responses and inconsistent customer service
AI analytics platform integrated feedback streams and prioritized issues for faster resolution
- Faster customer support
- Improved satisfaction scores
- Data-driven service enhancements
