How PNC Bank Used AI-Powered LegalVIEW BillAnalyzer to Increase Billing Guideline Compliance and Streamline Legal Bill Review

By: GoBeyond Team
July 27, 2025
3 min read
PNC Bank LegalVIEW BillAnalyzer AI dashboard showing compliance metrics and cost savings

Quick Overview

PNC Bank implemented ELM Solutions’ LegalVIEW BillAnalyzer, an AI and machine learning platform that automates legal bill review by analyzing invoices for compliance with billing guidelines. The solution combines deep domain expertise with AI to reduce costs, improve data quality, and strengthen collaboration with law firms and vendors.

PNC Bank
PNC Bank
Company Size
~50,000 employees (PNC Financial Services Group)
Revenue Range
$25B+ annual revenue
Primary Challenge
Increasing billing guideline compliance, reducing legal spend, and streamlining invoice review workflows
Key Metrics

- Up to 20% increase in billing guideline compliance
- Significant cost savings within first month
- Enhanced internal and vendor collaboration
- Reduced manual attorney-led review efforts

The Problem

Manual legal bill review was time-consuming, costly, and prone to errors, limiting cost control and efficiency

The Solution

Deployed LegalVIEW BillAnalyzer AI platform to automate invoice validation, detect billing violations, and provide actionable insights; integrated human legal expertise for appeals and relationship management

Results

- Immediate improvements in expense control and compliance
- Sustainable cost savings exceeding initial expectations
- Improved transparency and data-driven decision-making
- Strengthened law firm relationships and vendor collaboration

“The AI-powered LegalVIEW BillAnalyzer has transformed our legal bill review process, delivering rapid cost savings and improved compliance.”

PNC Legal Operations Team

Details

Industry
Legal
Departments
Finance & Accounting
Legal & Compliance
Use Cases
Compliance Monitoring
Contract Management
Tags
Machine Learning
Cost Reduction
Time-Saving
Legal Teams
AI Tools Used
No items found.
Sources
https://www.wolterskluwer.com/en/expert-insights/case-study-in-transforming-legal-bill-review-with-aihttps://www.wolterskluwer.com/en/expert-insights/case-study-pnc-bank-legalview-billanalyzer-legal-bill-reviewhttps://www.businesswire.com/news/home/20221028005020/en/Wolters-Kluwer-ELM-Solutions%E2%80%99-AI-powered-LegalVIEW-BillAnalyzer-generates-rapid-expense-control-and-improved-billing-guideline-compliance-for-PNC-Financial-Services-Grouphttps://globalitresearch.com/whitepaper/case-study/case-study-pnc-bank-sees-quick-cost-savings-and-efficiencies-with-legalview-billanalyzer-for-better-bill-review/https://www.marketscreener.com/quote/stock/WOLTERS-KLUWER-6291/news/Wolters-Kluwer-ELM-Solutions-AI-powered-LegalVIEW-BillAnalyzer-generates-rapid-expense-control-an-42122527/

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