How Kanerika Developed a ChatGPT-Powered CRM Dashboard to Boost Sales Performance and Customer Retention

By: GoBeyond Team

July 27, 2025

3 min read

Kanerika ChatGPT-powered CRM dashboard UI

Quick Overview

Kanerika developed a ChatGPT-powered CRM dashboard for an ERP provider, enabling holistic sales data visualization, KPI identification, and actionable insights. The dashboard improved sales team performance, customer retention, and competitive edge.

Kanerika (for ERP Provider)

Company Size

Not publicly disclosed

Revenue Range

Not publicly disclosed

Primary Challenge

Improving sales team efficiency and customer retention using AI-driven insights

Key Metrics

- 20% increase in sales revenue
- 15% higher customer retention
- 30% faster KPI identification

The Problem

Sales teams lacked unified insights, leading to missed opportunities and inconsistent performance

The Solution

Built AI-powered CRM dashboard with ChatGPT for natural language queries, KPI tracking, and proactive alerts

Results

- 95% quota attainment (up from 70%)
- 25% improvement in satisfaction
- Competitive advantage in ERP market

Details

Industry

Technology & SaaS

Departments

Data & Analytics

Use Cases

No items found.

More Case Studies

See All

How PostNL Uses “Charlie” AI Digital Recruiter to Revolutionize Recruitment with 24/7 Operations and Cost Savings

Retail & E-commerce

How ZBrain AI Streamlines Quote Management with Automation and Predictive Analytics

Professional Services & Consulting

How Balenciaga Collaborated with AKQA and OpenAI’s DALL-E 2 to Accelerate Fashion Design

Retail & E-commerce

How Brazilian Supermarket Chain Uses AI to Improve Upselling and Cross-Selling Performance

Retail & E-commerce

How PepsiCo Uses Machine Learning to Predict Consumer Trends and Drive Product Innovation

Retail & E-commerce

How Allegis Group and TEKsystems Use AI and MLOps to Streamline Recruitment and Scale Talent Solutions

Skilled Trades