AI Directory
Resources
Case Studies

How International Rescue Committee Implements AI Chatbot to Streamline Refugee Claim Processing

By: GoBeyond Team
July 27, 2025
3 min read
IRC AI chatbot interface for refugee claims

Quick Overview

IRC deployed an AI-powered chatbot using natural language processing to process refugee claims faster and more accurately, improving asylum seeker support.

International Rescue Committee (IRC)
International Rescue Committee (IRC)
Company Size
~5,000 employees
Revenue Range
Not publicly disclosed
Primary Challenge
Improving efficiency and accuracy in refugee claim processing
Key Metrics

- Streamlined case processing
- Faster response times
- Enhanced support effectiveness

The Problem

Manual claim processing was slow and error-prone

The Solution

Developed AI chatbot to automate claim intake and provide real-time assistance

Results

- Reduced processing times
- Improved accuracy and client satisfaction

Details

Industry
Nonprofit & NGO
Departments
Customer Support & Service
Use Cases
Live Chat Support
Knowledge Base Creation
Tags
NLP
Time-Saving
Improved Accuracy
Client Satisfaction
Educators
AI Tools Used
No items found.
Sources
https://www.linkedin.com/pulse/what-some-real-world-examples-ai-improving-efforts-abhijit-deshmukh-j8fif

More Case Studies

See All
How TLG Marketing Uses AI to Analyze Hospitality Customer Reviews and Improve Service Quality
Hospitality & Tourism
How Cognaize Uses AI to Automate Financial Data Extraction and Annotation with 99.9% Accuracy
Finance & Banking
How American Cancer Society Uses Machine Learning to Optimize Donor Communication and Boost Fundraising
Nonprofit & NGO
How Amazon Uses AI-Powered Recommendation Engine to Boost Sales and Customer Satisfaction
Retail & E-commerce
How eBay Processed Contracts 10x Faster and Reduced Legal Workloads with LawGeex AI
Retail & E-commerce
How Outbound AI and ORCA HR Solutions Enhanced Remote Team Communication for a Healthcare Back-Office Firm
Healthcare & Medical

🤖 Chat with AI

Type...