How DoNotPay Automated Legal Services to Appeal Over $4 Million in Fines

By: GoBeyond Team

July 27, 2025

3 min read

AI case study for DoNotPay – automated legal services appeal $4M fines

Quick Overview

DoNotPay uses chatbots and natural language processing to automate legal tasks such as disputing parking tickets, filing small claims, and generating legal documents, making legal services affordable and accessible.

DoNotPay

Company Size

~50 employees (estimated)

Revenue Range

Not publicly disclosed (startup)

Primary Challenge

Lack of affordable, accessible legal assistance for routine legal disputes

Key Metrics

- Successfully appealed over $4 million in fines
- Automated thousands of legal tasks
- Increased accessibility of legal services

The Problem

Consumers faced costly and complex processes for minor legal disputes and document generation.

The Solution

Deployed AI chatbots and NLP to automate legal processes, enabling users to contest fines and generate legal documents without lawyers.

Results

- Millions of dollars in fines successfully appealed
- Reduced legal costs for consumers
- Increased user empowerment and access to justice

“DoNotPay has made legal help affordable and accessible for millions.”

Joshua Browder, Founder & CEO

Details

Industry

Legal

Departments

Legal & Compliance

Use Cases

Policy Management

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