How Dun & Bradstreet Uses Google Gemini AI to Generate Personalized Email Announcements and Boost Sales Outreach

By: GoBeyond Team
July 27, 2025
3 min read
Dun & Bradstreet AI email marketing dashboard showing personalized campaign metrics

Quick Overview

Dun & Bradstreet built an AI-powered tool using Google Cloud’s Gemini to generate personalized email announcements for prospects and customers. The system tailors content based on research data, user queries, and customer preferences, enabling sales and marketing teams to quickly deliver targeted, relevant communications. This improves outreach effectiveness, accelerates sales cycles, and enhances engagement with decision-makers.

Dun & Bradstreet
Dun & Bradstreet
Company Size
Large multinational
Revenue Range
Not publicly disclosed
Primary Challenge
Scaling personalized communications to prospects and customers efficiently
Key Metrics

- Faster, more personalized communications
- Improved outreach effectiveness
- Increased engagement and conversion rates

The Problem

Manual email creation was slow, generic, and limited in personalization

The Solution

AI-driven content generation using Gemini models integrated with sales intelligence platforms

Results

- Accelerated sales cycles
- Enhanced lead generation
- Improved customer engagement and response rates

“AI-powered personalized outreach has transformed how we engage prospects, enabling faster, smarter sales.”

Jay DePaul, Chief Cybersecurity & Technology Risk Officer

Details

Industry
Professional Services & Consulting
Departments
Marketing & Content
Use Cases
Company Announcements
Tags
GenAI
NLP
Scalability
AI Tools Used
Gemini
Sources
https://cloud.google.com/transform/101-real-world-generative-ai-use-cases-from-industry-leadershttps://blog.google/products/google-cloud/gemini-at-work-ai-agents/https://cloud.google.com/blog/products/ai-machine-learning/dun-bradstreet-gemini-code-assist-software-development-lifecyclehttps://www.youtube.com/watch?v=kAsFAfOsDn8https://www.instituteofaistudies.com/insights/google-gemini-for-marketing-best-use-caseshttps://workspace.google.com/intl/en_ph/resources/ai-email-marketing/

More Case Studies

See All
How Foodpanda Uses Staple AI to Automate Multi-Format Invoice Processing and Reduce Errors
Manufacturing
How HIAS Uses AI to Predict Donation Success and Improve Refugee Resettlement Outcomes
Nonprofit & NGO
How Gravite Uses AI to Revolutionize Qualitative Customer Feedback Analysis and Drive Product and Service Improvements
Retail & E-commerce
How Asana (Morningstar) Reduced Workflow Timelines by 2 Weeks and Improved Staff Efficiency by 95%
Finance & Banking
How American Eagle Reduced Live Chat Volume by 20% and Improved Customer Satisfaction with AI Chatbot
Retail & E-commerce
How Buzet Increased Organic Traffic by 25% Using Scalenut’s AI-Powered SEO and Content Marketing Platform
Hospitality & Tourism

🤖 Chat with AI

Type...