How Cvent Enhances Conference Networking and Planning with AI Matchmaking and Virtual Assistance

By: GoBeyond Team
July 27, 2025
3 min read
Cvent AI event dashboard showing matchmaking and virtual assistant interactions

Quick Overview

Cvent deployed AI-powered matchmaking and dynamic agenda building for conferences, using machine learning to connect attendees, exhibitors, and sponsors based on profiles and interests. A 24/7 AI virtual assistant provides real-time attendee support. These features boosted networking quality, reduced organizer workload, and provided detailed post-event analytics for future planning.

Cvent
Cvent
Company Size
Large multinational
Revenue Range
Not publicly disclosed
Primary Challenge
Improving networking quality and reducing event organizer workload
Key Metrics

- Improved networking quality
- Reduced organizer workload
- Enhanced post-event insights

The Problem

Manual networking and agenda planning were inefficient and time-consuming

The Solution

AI matchmaking, dynamic agenda builder, and 24/7 virtual assistant chatbot

Results

- Better networking and attendee satisfaction
- Streamlined event management
- Data-driven future event planning

Details

Industry
Hospitality & Tourism
Departments
Project & Task Management
Use Cases
Meeting Management
Tags
Predictive Modeling
GenAI
NLP
Scalability
Team Efficiency
Time-Saving
AI Tools Used
No items found.
Sources
https://digitaldefynd.com/IQ/ai-in-event-management/

More Case Studies

See All
How Shell Oil Company Uses AI for Predictive Maintenance Scheduling to Reduce Downtime
Manufacturing
How DNB Uses AI Chatbot Aino to Automate Customer Service and Manage High Query Volumes
Finance & Banking
How JPMorgan Chase Leverages AI Across Banking Operations to Boost Sales, Manage Risks, and Enhance Client Experiences
Finance & Banking
How Cvent Enhances Conference Networking and Planning with AI Matchmaking and Virtual Assistance
Hospitality & Tourism
How Nike and AKQA Used AI and Machine Learning to Simulate a Virtual Tennis Match Between Serena Williams’ Past and Present Selves
Retail & E-commerce
How easyA Built AI-Powered Dashboards to Unify Finance and Fitness Data for Real-Time Insights
Finance & Banking

🤖 Chat with AI

Type...