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How Chas Roberts Increased Customer Engagement by 30% Using ZyraTalk’s AI Web Chat

By: GoBeyond Team
July 27, 2025
3 min read
Chas Roberts ZyraTalk AI chat interface

Quick Overview

Chas Roberts adopted ZyraTalk’s AI web chat to provide instant support, answer service questions, and guide purchases. This led to a 30% increase in customer engagement and improved sales funnel effectiveness.

Chas Roberts
Chas Roberts
Company Size
Not publicly disclosed
Revenue Range
Not publicly disclosed
Primary Challenge
Increasing customer engagement and sales through instant AI chat support
Key Metrics

- 30% increase in engagement
- Immediate assistance
- Improved sales funnel

The Problem

Delayed responses and lack of instant support limited engagement

The Solution

Implemented ZyraTalk AI chat for real-time customer interaction

Results

- Higher engagement
- Better customer support
- Increased sales potential

Details

Industry
Skilled Trades
Departments
Customer Support & Service
Sales & Lead Generation
Use Cases
Live Chat Support
Tags
NLP
Real-Time Processing
Client Satisfaction
SaaS
AI Tools Used
ZyraTalk
Sources
https://www.linkedin.com/pulse/ai-webchat-success-zyratalk-case-studies-the-nichework

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