How Bloomfire Enhanced Knowledge Management and Employee Experience with AI

By: GoBeyond Team
July 27, 2025
3 min read
AI case study for Bloomfire – AI-enhanced knowledge management and employee experience

Quick Overview

Bloomfire implemented AI-powered content curation, search accuracy improvements, and intelligent knowledge recommendations, making information easier to find and share. This reduced duplication, sped up onboarding, and improved decision-making across organizations.

Bloomfire
Bloomfire
Company Size
~200 employees (estimated)
Revenue Range
Not publicly disclosed
Primary Challenge
Inefficient knowledge management causing slow onboarding, poor information findability, and duplicated efforts
Key Metrics

- Faster onboarding
- Improved findability of knowledge
- Reduced content duplication
- Enhanced employee experience and collaboration

The Problem

Employees struggled to locate relevant information quickly, leading to inefficiencies and repeated work across teams.

The Solution

Deployed AI-powered search, content curation, and recommendation tools integrated with collaboration apps like Slack and Microsoft Teams to centralize and streamline knowledge access.

Results

- Reduced time spent searching for information
- Higher user engagement and knowledge sharing
- Faster onboarding and improved decision-making
- Strong adoption and positive user feedback

“Bloomfire’s AI tools have transformed how we find and share knowledge, helping us work smarter and faster.”

Ben Little, CEO

Details

Industry
Technology & SaaS
Departments
Knowledge & Information Management
Use Cases
Knowledge Base Creation
Information Retrieval
Tags
GenAI
Scalability
Cost Reduction
AI Tools Used
Bloomfire AI
Sources
https://www.infotech.com/research/bloomfire-case-study-ai-for-knowledge-management-and-employee-experiencehttps://bloomfire.com/case-studies/https://bloomfire.com/newsroom/bloomfire-redefines-enterprise-knowledge-management-with-advanced-ai-features/

More Case Studies

See All
How Infosys Implemented an IAM Solution to Improve Governance, Compliance, and Business Agility for a Multinational Consumer Goods Company
Retail & E-commerce
How University of Sydney Uses “Smart Sparrow” AI Platform for Adaptive Learning
Education & EdTech
How Smartling Scaled Personalized Email Outreach 10× Using Apollo’s AI Power-Ups
Technology & SaaS
How JP Morgan Uses COIN AI to Automate Contract Analysis and Revolutionize Legal Document Processing
Legal
How Switchboard Centralized and Automated Employee Onboarding to Save 10 Hours Per New Hire
Technology & SaaS
How Toptal Designed a Human-in-the-Loop Dashboard to Resolve AI Image Recognition Errors
Technology & SaaS

🤖 Chat with AI

Type...