How Beyond Key Streamlined Knowledge Management with Generative AI-Powered Q&A System

By: GoBeyond Team
July 27, 2025
3 min read
AI case study for Beyond Key – generative AI Q&A knowledge management

Quick Overview

Beyond Key helped a global organization implement a generative AI and NLP-powered Q&A knowledge management platform, enabling employees to access information instantly with natural language queries. This improved knowledge accessibility, learning, productivity, and reduced duplicated effort.

Beyond Key
Beyond Key
Company Size
~500 employees (estimated)
Revenue Range
Not publicly disclosed
Primary Challenge
Difficulty accessing knowledge quickly and efficiently, causing duplicated work and slowed learning
Key Metrics

- Improved knowledge access
- Increased learning and productivity
- Reduced duplicated effort
- Enhanced expertise sharing

The Problem

Employees faced challenges finding relevant information quickly, leading to inefficiencies and repeated tasks.

The Solution

Developed and deployed a generative AI-powered Q&A platform using NLP to enable natural language queries and instant access to vetted knowledge.

Results

- Faster access to accurate information
- Increased employee productivity and learning
- Reduced duplicated efforts across teams
- Improved knowledge sharing and collaboration

“The generative AI Q&A system has revolutionized how our teams find and use knowledge, boosting productivity.”

Details

Industry
Nonprofit & NGO
Departments
Knowledge & Information Management
Use Cases
Knowledge Base Management
Tags
GenAI
Scalability
AI Tools Used
No items found.
Sources
https://www.beyondkey.com/casestudy/streamlining-knowledge-management-using-gen-ai

More Case Studies

See All
How Metinvest Uses Machine Learning with DevRain to Enhance Multilingual Document Search and Management on Microsoft SharePoint
Construction
How TechFlow Uses ChatGPT Integration to Streamline Internal Communication and Collaboration Across Time Zones
Technology & SaaS
How Gibbons P.C. Uses Lexis+ AI to Accelerate Case Strategy Development and Enhance Legal Research Efficiency
Legal
How Enthu.AI Enhances Sales Appointment Setting with AI-Powered Conversation Analytics
Technology & SaaS
How The Judge Group Partnered with a Telecom Training Provider to Create AI-Driven Learner-Focused Courses
Professional Services & Consulting
How KPMG Streamlined Financial Reporting and Improved Accuracy with Generative AI
Professional Services & Consulting

🤖 Chat with AI

Type...