How Beyond Key Streamlined Knowledge Management with Generative AI-Powered Q&A System

By: GoBeyond Team
July 27, 2025
3 min read
AI case study for Beyond Key – generative AI Q&A knowledge management

Quick Overview

Beyond Key helped a global organization implement a generative AI and NLP-powered Q&A knowledge management platform, enabling employees to access information instantly with natural language queries. This improved knowledge accessibility, learning, productivity, and reduced duplicated effort.

Beyond Key
Beyond Key
Company Size
~500 employees (estimated)
Revenue Range
Not publicly disclosed
Primary Challenge
Difficulty accessing knowledge quickly and efficiently, causing duplicated work and slowed learning
Key Metrics

- Improved knowledge access
- Increased learning and productivity
- Reduced duplicated effort
- Enhanced expertise sharing

The Problem

Employees faced challenges finding relevant information quickly, leading to inefficiencies and repeated tasks.

The Solution

Developed and deployed a generative AI-powered Q&A platform using NLP to enable natural language queries and instant access to vetted knowledge.

Results

- Faster access to accurate information
- Increased employee productivity and learning
- Reduced duplicated efforts across teams
- Improved knowledge sharing and collaboration

“The generative AI Q&A system has revolutionized how our teams find and use knowledge, boosting productivity.”

Details

Industry
Nonprofit & NGO
Departments
Knowledge & Information Management
Use Cases
Knowledge Base Management
Tags
GenAI
Scalability
AI Tools Used
No items found.
Sources
https://www.beyondkey.com/casestudy/streamlining-knowledge-management-using-gen-ai

More Case Studies

See All
How Beecker AI Streamlined Employee Onboarding with Custom Power Automate Solution
Technology & SaaS
How Cosabella Increased Revenue by 155% and ROAS by 336% Using Albert AI for Paid Search and Social Campaigns
Retail & E-commerce
How Klaar.me Uses Paperless AI Accounting and AP Automation to Save Time and Reduce Errors
Professional Services & Consulting
How ABBYY Increased Account Coverage 4X and Improved Customer Success with AI Automation
Technology & SaaS
How YouTube Uses AI for Content Moderation and Personalized Recommendations
Media & Entertainment
How Wayfair Uses AI to Automate Product Catalog Enrichment and Improve Operational Efficiency
Retail & E-commerce

🤖 Chat with AI

Type...